topic Re: arcgis online layer did not draw completely in ArcGIS Online Questions

arcgis online layer did not draw completely

RoyMol1 — Tue, 03 Apr 2018 18:26:26 GMT

Hi, I am a bit new to ArcGIS online.

Most stuff is pretty straightforward for an experienced GIS specialist but I have an issue that I can't seem to resolve...

I have created a point featureclass in a gdb, including domains, using ArcGIS Pro.

Shared this as a Web Layer and in ArcGIS online and I receive the message "arcgis online layer did not draw completely".

This would be explainable when the featureclass would contain a lot of points but there is only one point feature in the weblayer.

The layer shows up in a webscene and in the collector app but not in the map viewer.

What did I do wrong?

Re: arcgis online layer did not draw completely

Anonymous User — Thu, 05 Apr 2018 23:40:31 GMT

This is a known issue that appears to be addressed in our upcoming update. Starting next Wednesday you should not see this problem anymore.

As a workaround publish the layer with at least two points.

Re: arcgis online layer did not draw completely

RoyMol1 — Tue, 10 Apr 2018 06:14:53 GMT

I added some points using the Collector ap. These can be seen in the attribute table but the feature layer still does not show in a Map viewer.

Also, when I build a web app, the layer is showing untill I check on the "Display Editor" box. When this box is turned off, the layer shows perfectly...

Here's a link to the service url:

https://services8.arcgis.com/CdpYwUP7RKu3KGzL/arcgis/rest/services/Puntwaarnemingen/FeatureServer

Re: arcgis online layer did not draw completely

Anonymous User — Tue, 10 Apr 2018 16:47:28 GMT

This is a part of the known issue. The issue itself is caused by a problem building the spatial index in the initial publishing. So even though points are added they are not indexed and don't show on the map.

To work around this you have to publish a new feature layer with at least two points.

The ArcGIS Online release has been delayed one day, so this issue should be fixed for new feature layers as of Thursday morning. Unfortunately it will not automatically fix existing feature layers, but we are also exposing a button to rebuild a spatial index which should fix this issue for existing feature layers.

Re: arcgis online layer did not draw completely

KevinThomas — Thu, 12 Apr 2018 21:31:16 GMT

Hi Katie,

Where will the 'rebuild a spatial index' button be? We are having a similar issue with a 1,500 point feature service.

thanks!

Re: arcgis online layer did not draw completely

RobertPruyne1 — Thu, 26 Apr 2018 19:22:28 GMT

Same problem as Kevin. I have people collecting in the field and we can't verify. I am hesitant to roll out a new data set to work around this issue.

Re: arcgis online layer did not draw completely

Anonymous User — Thu, 26 Apr 2018 19:25:28 GMT

The rebuild indexes button can be found under the settings tab on the item details page.

Re: arcgis online layer did not draw completely

RobertPruyne1 — Thu, 26 Apr 2018 19:28:28 GMT

Thank you! That made my day.

Re: arcgis online layer did not draw completely

VenusScott — Thu, 17 May 2018 17:37:02 GMT

Is the rebuild spatial index button only for AGOL hosted services? I don't see this option for my webmap that uses our AGS hosted services?

Re: arcgis online layer did not draw completely

CarolBaker — Thu, 17 May 2018 19:26:59 GMT

I too get the dreaded orange triangle saying layer did not draw completely, in fact, it did not draw at all. Went to rebuild the spatial index but the rebuild spatial index button is greyed out for my feature layer, HELP!!!!

Re: arcgis online layer did not draw completely

Anonymous User — Thu, 17 May 2018 19:34:12 GMT

is this a hosted feature layer with only one point? There can be more explanations for the warning than just a need to rebuild spatial indexes.

Re: arcgis online layer did not draw completely

CarolBaker — Thu, 17 May 2018 19:58:11 GMT

Katie,

There are 2653 points, I’m trying to create Collector app for Catchbasins, was able to do the same for Outfalls in March without this problem……

But, just rebuilt the mxd in ArcMap, publishing the service several times as I added info and features, including my related inspection table, and it worked this time…. Go figure?

Thanks for your quick response, this is my first time posting on GeoNet and I will do it again!

Carol

Carol P. Baker

GIS Administrator

Town of South Kingstown

180 High Street

Wakefield, RI 02879

401 789-9331 x1249

cbaker@southkingstownri.com

gis.southkingstownri.com/webgis

Re: arcgis online layer did not draw completely

CarolBaker — Thu, 17 May 2018 20:24:35 GMT

Spoke to soon.

Fine tuned by mxd, updating symbology, adding one field to the related inspection table, turned off some fields in the catchbasin feature class.

Shared as a map service, and got the same error again in AGO, ARGGHHHHHHH…..

The original simpler one is still working though…….

This is a simple Collector app, one FC, catchbasins, one empty related table for inspections. I don’t have AGS, served up directly in AGOL

Carol P. Baker

GIS Administrator

Town of South Kingstown

180 High Street

Wakefield, RI 02879

401 789-9331 x1249

cbaker@southkingstownri.com

gis.southkingstownri.com/webgis

Re: arcgis online layer did not draw completely

Anonymous User — Thu, 17 May 2018 20:43:02 GMT

I think it's safe to say you are not experiencing the same issue as this original post which is fixed by rebuilding indexes. I would suggest calling Support and creating a case as this seems to be a more complex issue to troubleshoot.

Re: arcgis online layer did not draw completely

CarolBaker — Fri, 18 May 2018 13:00:38 GMT

OK, thanks

Carol P. Baker

GIS Administrator

Town of South Kingstown

180 High Street

Wakefield, RI 02879

401 789-9331 x1249

cbaker@southkingstownri.com

gis.southkingstownri.com/webgis

Re: arcgis online layer did not draw completely

Anonymous User — Mon, 21 May 2018 15:57:56 GMT

Hi Katie,

I'm experiencing a similar issue. A point feature layer won't draw on an AGOL web map and I get the orange triangle. The layer has more than one point (just over 500) and I tried rebuilding the indexes. Rebuilding indexes got rid of the orange triangle but the layer still won't draw. I've built several similar web maps with no such errors. Any help would be appreciated.

Update: Had the same problem with a different point feature layer. Both of the problem layers came from z-enabled feature classes, but z data was disabled using "Feature to Feature" tool prior to adding to the map document that is published as a feature service. Not sure if this is relevant, since analyzing the service before publishing didn't give the error for containing m or z data, but it's something that these two problem layers share in common.

Update-Resolution: It appears the problem was in one of the data fields. The points in the feature class were collected in the field with a GPS receiver and there were some errors in the GPS metadata. The field in question was PDOP, which is always a positive number. For some reason, the GPS collected a negative exponent (-1.797693e+308) PDOP which while not useful as data, did not flag as an error in the data field (double). The issue arose when trying to upload to AGOL because the Azure SQL databases that store the online data convert double fields into numeric fields which have a higher minimum value than doubles. So the values in my data field were incompatible and AGOL simply rejected the feature class entirely. PDOP is not a spatial reference so it's still kind of frustrating that it would prevent drawing instead of just nulling or flagging the problem data field, but at least we know the problem. Changing the error PDOP values to "1" remedied the drawing issue.

Re: arcgis online layer did not draw completely

MTorres — Mon, 13 Aug 2018 18:13:52 GMT

Did you get an answer Venus? I don't see the button on my webmap that uses our AGS hosted services either. TIA

Re: arcgis online layer did not draw completely

Anonymous User — Mon, 13 Aug 2018 18:51:43 GMT

It's only for hosted services.

Re: arcgis online layer did not draw completely

MTorres — Thu, 16 Aug 2018 13:45:04 GMT

Thank you Katie. I have only partially fixed the problem. I added more points to my empty feature class, recalculated the index for my server hosted layers within ArcCatalog, then republished my service. I chose recalculate because I'm using SQL servers. This fixed the orange triangle/drawing issue. However, when I initially add my recalculated layer to the web map, it does something odd. The web map automatically zooms to the extent of the two features (about 1:3000). My other "healthy" layers have never done this. What are your thoughts on this odd behavior? Thank you for your time.

Re: arcgis online layer did not draw completely

MTorres — Thu, 11 Oct 2018 14:51:58 GMT

bump