topic Re: ArcGIS Online Edits Not Saving in ArcGIS Online Questions

ArcGIS Online Edits Not Saving

ChrisBlinn1 — Wed, 01 Apr 2015 13:44:24 GMT

Hi All,

I recently created a web map using multiple feature services. The feature services were published with Update and Query feature access operations. After adding them to the map, I configured their attributes, and enabled editing. Everything appears to work - I click on the feature I want to update, change the attribute, and move on. However, once I save the map, the edits I made are reverted. I know this because the symbology of the feature layer uses the field I am editing. So I can see the edit being made and also reverting back to it's original value.

Here are some screenshots of the issue I am seeing:

I want to edit the valve's open attribute:

I click the valve and click edit:

I change the Currently Open attribute, notice the symbology change:

Edit appears to be made:

I save the map:

After the save is complete, I pan the map (causing a refresh of the data), and the edit is gone:

Any idea what is going on?

Thanks,

Chris B.

Re: ArcGIS Online Edits Not Saving

JCOSGIS — Tue, 28 Jul 2015 14:25:59 GMT

I'm having this same issue, only instead of trying to change a drop down option its editing and saving some text.

Did you ever hear back on this?

Re: ArcGIS Online Edits Not Saving

JonathanQuinn — Tue, 28 Jul 2015 15:31:00 GMT

Running Fiddler or one of the developer tools for whatever browser you're using will provide more insight into whether the edit was successful or not. Did you also check the Server logs to determine if there were any errors logged there?

Re: ArcGIS Online Edits Not Saving

WetherbeeDorshow — Mon, 04 Jan 2016 17:40:47 GMT

We are seeing a very similar issues, where attribute edits made by one or more users in a multiuser web builder app (ArcGIS Online) are not being saved after making a change and then hitting the "ok" button" at the bottom of the attribute editor dialog. Only the geometry persists. We are using a feature service hosted by ArcGIS Server, not a hosted ArcGIS Online layer.

Re: ArcGIS Online Edits Not Saving

ChristopherSchreiber — Wed, 23 Mar 2016 14:40:42 GMT

I am having the same issue.

Re: ArcGIS Online Edits Not Saving

JonathanQuinn — Wed, 23 Mar 2016 15:09:47 GMT

You'll need to run Fiddler or the web debugging tools to determine the response from the Rest API when making the request. Also check the Server logs to determine if there are any errors. I notice that the images show a geometric network, does the projection of the data match the projection of the basemap? If you see errors like the following:

An error occurred.

Edit for the Feature in Layer: d is not applied.

Geometry could not be set.

In the response from the Rest API, there's a good chance you're reprojecting geometric network data when you're editing, which is not currently supported. A bug is logged to provide more accurate logging in Server when this happens.

Re: ArcGIS Online Edits Not Saving

ChristopherSchreiber — Fri, 25 Mar 2016 18:58:41 GMT

Thanks for the assistance!

I opened up Fiddler and found that it was failing for another reason. I had changed a few of the fields in the hosted layer. I deleted the old fields by opening the attribute table and deleting them, then I selected "Add field" from the drop down menu. Even though the fields were named the same as the old ones, it caused the editor widget in the web map to fail. In Fiddler, I kept seeing "Invalid Query" errors.

To fix the issue, I deleted the entire feature layer from ArcGIS Online and published a new one from ArcMap with the updated fields.

Thank you, I hope this can help!

Chris

Re: ArcGIS Online Edits Not Saving

mattwilkie — Mon, 02 May 2016 18:05:39 GMT

In my case the error is "Field Notes has invalid html content." -- I had enabled Rich Text in a notes field and then user pasted content from Word (using Word for spell and grammar checking). No formatting had been applied to the text in Word. Thanks for getting me on the right track. Stupid that there is no error reporting to the user on something like this. It results in data loss.

Re: ArcGIS Online Edits Not Saving

ChrisBlinn1 — Wed, 01 Jun 2016 19:38:31 GMT

Ah, awesome! And I agree, this detail message should come up as an alert!

Re: ArcGIS Online Edits Not Saving

JoshWhite — Fri, 19 Aug 2016 18:22:22 GMT

@Jonathon Quinn,

I have run into the same issue as also referenced on the support site: Short URL: https://shar.es/1wXCui

I really dislike the workaround here as it appears my only option is to remove the geometric network. I have tried in vain to change the basemap to a custom basemap that should be in the same projection. I'm not asking ArcGIS Online to fully support geometric networks, I am only asking that I be able to edit features that just happen to participate in a geometric network. I could always check rebuild it and then check for errors periodically. Any help would be much appreciated. For now, I am going to go ahead and remove the GN in hopes that for now, things will work.

Re: ArcGIS Online Edits Not Saving

NorthSouthGIS — Thu, 25 Jan 2018 22:23:37 GMT

On an off I have experienced similar issues. Unfortunately, when I go to the Network console, my applyEdit activity doesn't show any errors. In fact it doesn't show anything!

{addResults: [], updateResults: [], deleteResults: []}
addResults
:
[]
deleteResults
:
[]
updateResults
:
[]

This is the text. It should have coordinates for my updated location since I moved a point.. Any ideas?

Re: ArcGIS Online Edits Not Saving

NaomiBegg2 — Thu, 21 Feb 2019 05:20:06 GMT

I'm also having the issue of geometry not being saved using the edit tool.

Nothing is coming up in the Console when I try to edit.

However when I go back into the edit properties I am getting a pile of errors about "Cannot read proper '_clearSelection' of null", "Cannot read property 'style' of null". Then other times when I go into the edit properties I get no error - but still no geometry editing.

It does however work fine in the Smart Editor tool - but it is annoying that you must first press that you want to edit geometry rather than get straight into it. For this case I'm wanting the person to only edit geometry not attributes.

Re: ArcGIS Online Edits Not Saving

NorthSouthGIS — Thu, 21 Feb 2019 16:46:24 GMT

For me, it was the fact that I tried to publish the hosted service with complex symbology and arcmap downgraded the symbology in the process. Try re publishing with basic symbology and then setting up the symbology you really want directly in AGOL to be sure the symbology is compatible.

Re: ArcGIS Online Edits Not Saving

NaomiBegg2 — Thu, 21 Feb 2019 20:09:35 GMT

I'm publishing from Pro - I love the AGOL/Pro simplicity. I hadn't changed the symbology from what was set automatically set when the layer was first created so I'm hoping that's not the issue?

I have viewed my AGOL layer in Pro to then try and republish but I am now getting errors saying that the required layer type is incorrect and the data source isn't supported.

Re: ArcGIS Online Edits Not Saving

AndyAnderson — Wed, 27 Feb 2019 21:11:10 GMT

February 27, 2019: I’ve created a point feature layer that is shared within a group. I create a point, but any content that I paste into a Rich Text Field in either a pop-up dialog or a table view isn’t being saved, except under rare circumstances whose requirements I can’t figure out. At first I thought it was just Word content, but it’s also content copied from a plain text editor. If I type it in, it’s saved. I am, of course, closing the dialog and choosing save from the menu.

I have tried this on Windows and Mac, with Firefox and Chrome on both platforms, as well as Safari on Mac, with the same effect.

This is incredibly frustrating, as some of this content is long passages that would take a long time to retype.

Re: ArcGIS Online Edits Not Saving

NorthSouthGIS — Thu, 28 Feb 2019 21:05:46 GMT

Have you tried right click > paste as plain text ?

Re: ArcGIS Online Edits Not Saving

AndyAnderson — Thu, 28 Feb 2019 21:18:17 GMT

I have, with no effect. That was actually the first thing I thought of because of issues I’ve previously seen with Web editing tools like TinyMCE.

By the way, that menu option is available in Chrome, but not in Firefox. In both browsers, though, I can use control-shift-x (Windows) or command-shift-x (Mac)

Re: ArcGIS Online Edits Not Saving

AnnaritaMacri — Wed, 10 Jun 2020 13:52:21 GMT

Not sure if similar but it sounds like it. I'm trying to add new point features using the SmartEditor and it is not saving the data or location. The point just disappears. I made sure the symbology has a feature template and still nothing. I'm able to save a point in AGOL FeatureMap, but not in WebApp Builder. Never had this problem before until last week. I'm wondering if there is a Bug regarding SmartEditor or WebApp builder itself. esri dev‌ any insight on this issue?