idea ArcGIS Pro Usage Tracking in ArcGIS Online in ArcGIS Online Ideas

ArcGIS Pro Usage Tracking in ArcGIS Online

RichardDaniels — Fri, 09 Jan 2026 18:35:47 GMT

Currently there are few tools to determine Pro usage for Named Users within AGOL or to monitor ArcGIS Pro license usage based on subscription type. As we move to Named User from Concurrent Use licensing this limits the ability of site administrators to manage subscription allocation. In the AGOL Licenses tab on the main screen there is a ‘View License Activity’ button that shows when a user with a Pro entitlement last used Pro. This also works for Creator subscriptions who do not explicitly have a Pro Basic entitlement assigned. However, this screen needs to be updated allow site admins to use the screen to manager their environment. Specifically, the Activity screen (see attached) needs to be enhanced as follows:

Place current list in a table format to allow Sort By functionality for ‘User’ and ‘Pro Last Used’ column
Add Export to CSV or Excel option (item 1 would also allow cut and paste from the table to Excel, making this item redundant).
A column needs to be added to indicate the type of license being pulled (Basic, Standard/Professional, Advanced/Professional Plus).
A column should be added indicating Frequency of Use (e.g., a running count since Pro was provisioned to the user)

Re: ArcGIS Pro Usage Tracking in ArcGIS Online

VenkataKondepati — Sat, 10 Jan 2026 15:56:18 GMT

Strong idea. This is a real admin gap as organizations move fully to Named User licensing. The current “View License Activity” screen is informational, but not actionable; adding sorting, export, license tier visibility, and usage frequency would make it a management tool, not just a snapshot. This would directly improve subscription governance and reduce license sprawl.

Re: ArcGIS Pro Usage Tracking in ArcGIS Online

RichardDaniels — Mon, 09 Mar 2026 16:56:43 GMT

ESRI is requiring the migrating all users to Named or Single use licensing, in the named user arena they need to provide a no cost subscription management solution. The solution should provide admins the ability to estimate actual subscription usage and license Pro usage. This is needed to justify organizational purchases.

Re: ArcGIS Pro Usage Tracking in ArcGIS Online

RandyKreuziger1 — Mon, 23 Mar 2026 17:34:06 GMT

@RichardDaniels couldn't agree more. I did talk to some un-named ESRI folks about 8 months ago who said ESRI understands the need for better management of Named User licensing but I can't understand why they aren't putting more effort into it. They've had years now to do it!