topic Re: Better Bus Buffers Input error in ArcGIS Network Analyst Questions

Better Bus Buffers Input error

RaunaqSaboo — Tue, 14 Jul 2020 13:21:40 GMT

I am working with GTFS dataset and I am trying to use the Better Bus Buffers toolbox. However, while using the preprocessing GTFS toolbox, I cannot upload the GTFS directory and cannot mention the location for output SQL database. I am using ArcGIS Pro. I am getting the following error:

ERROR 032659 Traceback (most recent call last):
File "<string>", line 94, in updateMessages
AttributeError: module 'ToolValidator' has no attribute 'check_input_gtfs'

Any ideas on how to fix this?

Thanks in advance

Re: Better Bus Buffers Input error

MelindaMorang — Tue, 14 Jul 2020 14:54:56 GMT

Hmm, that's an odd error. The ToolValidator.py module definitely has that function, and I just tested it on my own machine with ArcGIS Pro, and it's working fine. My guess is that something happened to the BetterBusBuffers toolbox code on your machine.

Please delete your copy of BetterBusBuffers, including all the associated .py files, and download a fresh copy here: http://arcg.is/0yr9fr

If you need to move it to some other location on your computer after downloading and unzipping it, be sure to move the entire parent folder so that all the associated scripts and other files stay together.

Re: Better Bus Buffers Input error

RaunaqSaboo — Tue, 14 Jul 2020 16:38:25 GMT

Hi Melinda, Thanks for your reply. I tried that but I am getting the same problem again. Is there any other fix?

Re: Better Bus Buffers Input error

MelindaMorang — Tue, 14 Jul 2020 18:21:57 GMT

Can you tell me what version of ArcGIS Pro you're using?

Also, are you running the tool from within Pro, or is it in a python script or a model or something?

Re: Better Bus Buffers Input error

RaunaqSaboo — Tue, 14 Jul 2020 18:44:04 GMT

I am using ArcGIS Pro 2 and I am running the tool from within Pro.

Re: Better Bus Buffers Input error

MelindaMorang — Tue, 14 Jul 2020 19:46:11 GMT

What number does it say on the About page?

Re: Better Bus Buffers Input error

RaunaqSaboo — Thu, 16 Jul 2020 15:08:35 GMT

It worked after a software update. Seems like that was the issue

Re: Better Bus Buffers Input error

MelindaMorang — Thu, 16 Jul 2020 15:11:34 GMT

Glad to hear it! There was some issue with ToolValidator several Pro releases back, but I didn't know it affected this tool. My apologies for your trouble.

Re: Better Bus Buffers Input error

RaunaqSaboo — Fri, 17 Jul 2020 12:24:27 GMT

Hi
Turns out that the issue has arisen again. The software version is 2.5.2. The tool ran once successfully. However, this time the error is:

ERROR 032659 Traceback (most recent call last):
File "<string>", line 148, in updateMessages
AttributeError: module 'ToolValidator' has no attribute 'check_SQLDBase'

Any fix for this?

Re: Better Bus Buffers Input error

MelindaMorang — Fri, 17 Jul 2020 15:21:24 GMT

Here's something else to try.

Close ArcGIS Pro if it's open.
In Windows Explorer open the folder where your BetterBusBuffers files are stored.
Delete the __pycache__ folder if it exists:
Delete all files in that folder with a .pyc or .pyt.xml extension. Do not delete any other files.
Try running the tool again.

If that doesn't fix it, let me know, and we'll keep trying.

Re: Better Bus Buffers Input error

RaunaqSaboo — Fri, 17 Jul 2020 17:41:01 GMT

On deleting the files, the tool was not working so I had to repair it (from an option in the toolbar). Even then it did not work. Then on closing the software and opening it again, it did work.

So I am not really sure how it is working, but sometimes it does work.

Although it does not seem to be a permanent fix.