topic Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when in ArcGIS Monitor Questions

error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

EmilioTomeBlasco — Mon, 20 Feb 2023 12:25:45 GMT

when I try to register a new component my host in ArcGIS Monitor 2023 I get the following error message:
New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

and it won't let me register it.

I have done the solution in this link to enable permissions for wmi - cimv2 but without success:
https://doc.arcgis.com/en/monitor/latest/get-started/linux/enable-permissions-for-wmi-cimv2.htm

Yes, I have been able to register the components of my Enterprise without problems.

Any other ideas?

Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

AndrewSakowicz — Mon, 20 Feb 2023 17:56:42 GMT

please confirm, did you enable it per https://learn.microsoft.com/en-us/windows/win32/winrm/installation-and-configuration-for-windows-rem... ,

https://doc.arcgis.com/en/monitor/latest/get-started/windows/register-windows-hosts.htm

Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

Owais777 — Tue, 28 Feb 2023 08:22:30 GMT

I am facing the same issues. Any update how to resolve it

Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

GeoJosh — Wed, 01 Mar 2023 14:25:25 GMT

Hi Emilio,

Can you please try adding the ArcGIS Monitor machine as a trusted host on the machine you are trying to register for monitoring? On that machine:

Open a Powershell console as an administrator.
Replace <machine> with the ArcGIS Monitor fully qualified domain name and then run:

Set-Item WSMan:\localhost\Client\TrustedHosts -Value <machine>

Restart the Windows Remote Management service.
Try registering the host again in Monitor.

Josh

Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

EmilioTomeBlasco — Wed, 01 Mar 2023 16:41:26 GMT

It is possible that it is a problem of permissions of the main administrator of my machine or the administrator of the domain, after executing the command localhostClientTrustedHosts -Value in my <machine> PowerShell, I receive the error that I show in the image. I will talk to my IT team

Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

WhitneyLoy — Tue, 04 Apr 2023 20:48:52 GMT

I am also having the same issue after following all the steps mentioned above for one host, all others have been connected successfully.

Re: error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

LanceKirby2 — Wed, 01 Nov 2023 17:35:48 GMT

Hey @EmilioTomeBlasco, did you ever figure out a resolution to this?