topic Re: Component Logs Missing in ArcGIS Monitor Questions

Component Logs Missing

Justin0001 — Wed, 02 Jul 2025 16:07:49 GMT

Hi All,

ArcGIS Monitor & Agent 2024.1.1+704.

I am not able to view any log data for any registered components. I am able to register agents and components successfully as well as run the associated log observers without errors. I also verified that there are partitions are being created in the monitor database table component_logs, and that these tables are empty.

Is there additional setup that needs to be done to capture the logs?

Re: Component Logs Missing

DerekLaw — Thu, 03 Jul 2025 18:26:33 GMT

Hi @Justin0001,

> Is there additional setup that needs to be done to capture the logs?

No, there is no additional configuration. The logs should work after Monitor is installed.

> I am not able to view any log data for any registered components.

Can you please elaborate? Under the Monitoring tab > select a component > Logs sub tab - do you see a list of logs? or something else? can you post a screenshot?

If you see a list of logs, click View details on one of them - what do you see? can you post a screenshot?

Hope this helps,

Re: Component Logs Missing

Justin0001 — Thu, 03 Jul 2025 20:27:19 GMT

Hi Derek,

Yes, under Monitoring > Components > Selected Component > Logs

I also tried checking that the logs observer was enabled on the agent.

A day later the logs entries have started to populate and it seems to be working as expected.

Thanks!

Re: Component Logs Missing

DerekLaw — Thu, 03 Jul 2025 21:25:26 GMT

Hi @Justin0001,

> A day later the logs entries have started to populate and it seems to be working as expected.

I'm glad to hear this.