topic Re: How to configure and receive alerts in ArcGIS Monitor 2023? in ArcGIS Monitor Questions

How to configure and receive alerts in ArcGIS Monitor 2023?

VarunKakkar — Mon, 13 Feb 2023 12:22:18 GMT

Hello,

How do configure and receive alerts for ArcGIS Enterprise License and SSL Certificate Expiration in ArcGIS Monitor 2023?

Any help would be appreciated.

Thanks!

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

DerekLaw — Mon, 13 Feb 2023 17:16:08 GMT

Hi @VarunKakkar,

> How do configure and receive alerts for ArcGIS Enterprise License and SSL Certificate Expiration in ArcGIS Monitor 2023?

Both of these metrics are not available in ArcGIS Monitor 2023 yet. Sorry. We do have these in the Dev backlog.

Hope this helps,

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

John_Spence — Mon, 13 Feb 2023 17:42:28 GMT

I was just looking for that function. I'll put it in my backlog of "good things coming".

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

VarunKakkar — Tue, 14 Feb 2023 13:08:57 GMT

Hello Derek,

Thank you for your response! Will be waiting for the feature in future upgrades.

Regards,
Varun

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

LHo — Tue, 23 Jan 2024 05:08:44 GMT

Hi @DerekLaw is there any update to the function of alerting on license expiration?

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

DerekLaw — Tue, 23 Jan 2024 14:46:35 GMT

Hi @LHo,

Sorry no updates on these items at this time.

Hope this helps,

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

René_Ténière — Fri, 24 Jan 2025 16:42:36 GMT

Any updates on adding these metrics in 2024.x?

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

DerekLaw — Sat, 22 Feb 2025 02:36:01 GMT

Hi @René_Ténière,

Apologies for the late follow up. Yes, we do have a partial update on this item. In ArcGIS Monitor 2024.x, under the Monitoring page > Components subtab - Monitor will display in the components table:

i) the license expiry
ii) the CA certificate expiry

for enterprise portals and ArcGIS Server sites.

We are working on enabling alerting for both these properties in a future release.

Hope this helps,

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

René_Ténière — Tue, 25 Feb 2025 12:49:55 GMT

Hi @DerekLaw,

I installed 2024.0.1 from scratch and I get the following. I also installed Enterprise from scratch (11.4):

Any thoughts?

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

DerekLaw — Fri, 28 Feb 2025 14:59:40 GMT

Hi @René_Ténière,

Sorry for the late reply, I was working at the Esri Federal GIS conference this past week in DC.

I have not seen this error before, is there anything special about the CA certificate that you're using? Can you please open a case with Esri Tech Support so they can help you look into this further?

Hope this helps,

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

René_Ténière — Tue, 04 Mar 2025 13:35:43 GMT

Hi @DerekLaw ,

Nothing special, it is your standard DigiCert certificate with valid root and intermediate certs. All 3 have been uploaded to Portal and Server. I can open a case with Esri Canada Tech Support...

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

DerekLaw — Thu, 06 Mar 2025 04:31:57 GMT

Hi @René_Ténière,

> I can open a case with Esri Canada Tech Support.

Yes please. I would like to know if they can reproduce the behaviour you're seeing. Thanks.

Re: How to configure and receive alerts in ArcGIS Monitor 2023?

René_Ténière — Mon, 10 Mar 2025 12:02:26 GMT

Done @DerekLaw. Esri Canada case #03855256