topic Re: Monitor Agent in ArcGIS Monitor Questions

Monitor Agent

FrankOuyang — Tue, 18 Jul 2023 05:41:39 GMT

Hi everyone, I am from Esri Australia. We are currently deploying monitor 2023 to a client's environment. We notice in the installation document that the agent cannot be installed on the same machine as the server. Looks like this is different to the old monitor where administrator can be installed on the same machine as the server, if my understanding is correct.

I want to confirm if this means we will need to have one additional machine in the environment to install the agent? Currently we only have one single machine for hosting both the monitor server and administrator. Thanks for your help in advance!

Re: Monitor Agent

SimonSchütte_ct — Tue, 18 Jul 2023 08:40:25 GMT

You don´t need an Agent, as ArcGIS Monitor can collect the information from the system it is running on:

Single network environment

When a single data center contains the entire enterprise GIS implementation, you can deploy Monitor by installing Monitor Server. In this deployment scenario, Monitor Server monitors all registered components and provides data reporting and analysis.

Deployment scenarios—ArcGIS Monitor | Documentation

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It is not necessary install both ArcGIS Monitor Administrator and Agent on the same machine, so it is not possible to install both.
If one component is installed running the installer will detect the installation and offer you to Modify or remove the installation:

When you go to Modify, the option for the Agent is visible, but it is only possible to select one feature:

Re: Monitor Agent

MaxBöcke — Tue, 18 Jul 2023 07:52:46 GMT

Hi @FrankOuyang

i mean the agent is necessary, when you wanna monitor Esri environment in different networks. This is the reason of this special deployment of Server and Agent.

Cheers,

Max

Re: Monitor Agent

GeoJosh — Tue, 18 Jul 2023 12:09:23 GMT

Hi Frank,

Echoing what Simon and Max have said: when you install ArcGIS Monitor 2023, you get ArcGIS Monitor Server and an ArcGIS Monitor Agent by default. You can see the agent after install in the application if you go to Monitoring > Agents.

With this in mind, if the components you want to monitor all exist inside of the same network environment, no further installation is needed. You can simply register these components with the Monitor's default agent. Only when you want to monitor components in more than one network environment is when it becomes necessary to install additional agents on separate machines.

I hope this clears things up. Let me know if you have additional questions.

Best,

Josh

Re: Monitor Agent

lvargas — Tue, 18 Jul 2023 14:29:52 GMT

Hello,
Part of the requirements is that both applications be installed on separate computers. If its necessary (have different networks) maybe you can separate the current server features to distribute it and then add more resources if needed in the future.
Requirements.
* For ArcGIS Monitor Server, a minimum of 2 CPU cores and 2 GB of RAM are required.
* For ArcGIS Monitor Agent, a minimum of 1 CPU core and 1 GB of RAM are required.
Regards.

Re: Monitor Agent

FrankOuyang — Tue, 18 Jul 2023 23:22:41 GMT

Thanks for the reply @SimonSchütte_ct and this is exactly the clarification I need. Thanks!

Re: Monitor Agent

FrankOuyang — Tue, 18 Jul 2023 23:23:01 GMT

Thanks @MaxBöcke

Re: Monitor Agent

FrankOuyang — Tue, 18 Jul 2023 23:24:08 GMT

Thanks for the explaination Josh. I think it answers my qeustion very well! Really appreciate it.

Re: Monitor Agent

KirkChesla — Thu, 10 Oct 2024 17:44:50 GMT

So are you saying if my Portal server, arcgis server, hosted server and datastore server (all separate servers) are on the same network that you do not need to install agents on each server?

Re: Monitor Agent

DerekLaw — Sat, 12 Oct 2024 02:29:45 GMT

Hi @KirkChesla,

> So are you saying if my Portal server, arcgis server, hosted server and datastore server (all separate servers) are on the same network that you do not need to install agents on each server?

This statement was true for ArcGIS Monitor 2023.x, but changed with the ArcGIS Monitor 2024.0 release.

Starting at ArcGIS Monitor 2024.0, we now require you to install ArcGIS Monitor Agent on each of the four machines that host "Portal server, arcgis server, hosted server and datastore server".

Hope this helps,

Re: Monitor Agent

KikSiops — Tue, 17 Jun 2025 03:24:19 GMT

hi @DerekLaw , we are currently on 2023.2 and looking to upgrade to 2024.1. Currently we don't have agents installed on each of the machines it hosts (Portal, Hosting, gis, image, raster and datastore servers). Does this means we need to install agent first? or can we Upgrade the server first to 2024.1 then install 2024.1 agents to the remote servers?

Re: Monitor Agent

DerekLaw — Tue, 17 Jun 2025 04:19:16 GMT

Hi @KikSiops,

> Does this means we need to install agent first? or can we Upgrade the server first to 2024.1 then install 2024.1 agents to the remote servers?

You should upgrade the AM Server install first, then install the AM Agents on the component host machines. But the first step is to identify the agent on the AM Server machine.

Please follow the upgrade workflow in this help topic, Upgrade ArcGIS Monitor from 2023.3.1 or earlier.

Hope this helps,

Re: Monitor Agent

KikSiops — Tue, 17 Jun 2025 04:57:03 GMT

thanks @DerekLaw

Re: Monitor Agent

KikSiops — Tue, 17 Jun 2025 08:03:08 GMT

Hi @DerekLaw I successfully upgraded the AM Server and Agent but received an error when running this command:

Re: Monitor Agent

DerekLaw — Wed, 18 Jun 2025 15:14:34 GMT

Hi @KikSiops,

It looks like you need to run the command from the Monitor Agent installation location.

Hope this helps,