topic Re: Monitor 2023 Adonis Warning in ArcGIS Monitor Questions

Monitor 2023 Adonis Warning

ShawnyEkadis — Tue, 12 Dec 2023 22:26:50 GMT

Our ArcGIS Monitor just stopped working one day and the log files are filled with this warning:

WARNING: Adonis has detected an unhandled promise rejection, which may cause undesired behavior in production. To stop this warning, use catch() on promises or wrap await calls inside try/catch.

I have no idea what this means and haven't been able to find any info on it related to ArcGIS Monitor. I have also noticed that the ArcGIS Monitor Service has stopped and I cannot get it to start but the Server service is running. I don't know if the two are related.

Re: Monitor 2023 Adonis Warning

GeoJosh — Wed, 13 Dec 2023 16:58:18 GMT

Hi @ShawnyEkadis . What version of ArcGIS Monitor are you running?

Re: Monitor 2023 Adonis Warning

ShawnyEkadis — Wed, 13 Dec 2023 17:01:12 GMT

We are using 2023.0

Re: Monitor 2023 Adonis Warning

GeoJosh — Wed, 13 Dec 2023 17:03:41 GMT

Please upgrade to 2023.2 at your earliest convenience and let me know if the issue is still happening.

Re: Monitor 2023 Adonis Warning

ShawnyEkadis — Wed, 13 Dec 2023 17:16:58 GMT

Well I am in the midst of an ArcGIS Enterprise 11 deployment right now so it may take me a bit to get around to upgrading Monitor but I will add that to my "To-Do" list. Thanks.

Re: Monitor 2023 Adonis Warning

Justin_Greco — Tue, 19 Dec 2023 13:22:13 GMT

I just started getting this error after upgrading from 2023.2 to 2023.3.

Re: Monitor 2023 Adonis Warning

Bill-Cozzens — Thu, 21 Dec 2023 18:15:22 GMT

I am also getting this error after upgrading from 2023.2 to 2023.3.

Re: Monitor 2023 Adonis Warning

EsriEvan — Fri, 22 Dec 2023 16:17:45 GMT

If you are running 2023.3, there is a known issue which requires the database maintenance job to be run manually via Administration > Database > Run.

This sounds like that issue. It will be addressed in the 2023.3.1 patch coming soon.

Re: Monitor 2023 Adonis Warning

IrisHadarStltd — Sun, 24 Dec 2023 16:27:55 GMT

I am also getting this error after upgrading from 2023.2 to 2023.3.

was working fine for a few days and then i started getting this error and no data is been collected .

Re: Monitor 2023 Adonis Warning

NaveenK — Sat, 30 Dec 2023 03:21:44 GMT

I did a fresh install of 2023.3. It worked for couple of days and then with the same warning message.

Re: Monitor 2023 Adonis Warning

NaveenK — Sat, 30 Dec 2023 03:26:25 GMT

Tried running it manually…it seems failing. Checked logs and could see this message - retention management failed for table 'metrics_data’..

ArcGIS monitor does not seem to be collecting data, but the dashboard looks OK.

Re: Monitor 2023 Adonis Warning

arahman_mdmajid — Wed, 03 Jan 2024 05:50:59 GMT

Can you explain further as to how can we run it manually?

I am getting the same error in 2023.3, ArcGIS Monitor Database Connection Failure. Verify configured database availability and access. And the option to "Configure database" which does not show anything.

Re: Monitor 2023 Adonis Warning

Martijnde_Boer — Wed, 03 Jan 2024 15:16:24 GMT

We got the same problem here with ArcGIS Monitor 2023.3 (clean install)

WARNING: Adonis has detected an unhandled promise rejection, which may cause undesired behavior in production. To stop this warning, use catch() on promises or wrap await calls inside try/catch.

run database maintenance job does not solve the problem

Re: Monitor 2023 Adonis Warning

Pat_Gallagher — Thu, 04 Jan 2024 16:47:01 GMT

We are also having this issue with ArcGIS Monitor 2023.3, this issue also seems to be affecting the agent from communicating with Monitor Server.

Re: Monitor 2023 Adonis Warning

WhitneyLoy — Wed, 17 Jan 2024 21:27:59 GMT

I am also having the same issue on a new deployment.

Re: Monitor 2023 Adonis Warning

valenj88 — Thu, 18 Jan 2024 16:40:46 GMT

I too am having the same issues with 2023.3.

It worked well for a few days, then started getting the adonis warnings, and now "An error occurred running the observer".

Re: Monitor 2023 Adonis Warning

Jaclyn — Mon, 29 Jan 2024 18:22:21 GMT

We are on version 2023.1 and are experiencing the same issue. Can you confirm if an upgrade to 2023.2 resolves the problem? Thanks!

Re: Monitor 2023 Adonis Warning

Dan_Joyce_OE — Tue, 30 Jan 2024 06:50:20 GMT

Also jumping on-board to report this issue occurring shortly after performing 2023.2 to 2023.3 upgrade.

Re: Monitor 2023 Adonis Warning

Dan_Joyce_OE — Tue, 30 Jan 2024 07:02:53 GMT

Tried that and it wasn't very helpful.

Dev console comes back with

https://xxxxxxxx:30443/arcgis/admin/database/run 500 (Internal Server Error)

Re: Monitor 2023 Adonis Warning

gisAAIC — Tue, 30 Jan 2024 20:29:43 GMT

My new install only ran for 3 days prior to getting this error...

Is there a work around yet?

I saw the manual Run option mentioned above.

I did this and it got things going again.

Do we need to manually Run the database maintenance every 3 days?

I am currently set up to automatically run daily.

Kind of disappointing...