topic Re: "Remove Basemap" button/function not working in ArcGIS Maps for Adobe Creative Cloud Questions

"Remove Basemap" button/function not working

ChrisMyers_NewQuest — Mon, 13 Nov 2023 16:49:17 GMT

Hello, I am unable to remove a basemap in Adobe Maps for CC v3.6.0. I'd like to remove the Topographic basemap layer altogether, and the button seems to be unresponsive. The basemap cannot be removed.

Thanks,

Chris

Re: "Remove Basemap" button/function not working

Ashley_kuhn — Mon, 13 Nov 2023 19:12:17 GMT

Hi Chris,

Thank you for reaching out. We are able to reproduce this issue in house and are working on fixing it.

After some testing, I noticed the remove button appears to be unresponsive, but the basemap will still be removed from the map view and it will not be synced to the map. The issue appears to be the table of contents not updating with the removed basemap still being listed.

Re: "Remove Basemap" button/function not working

ChrisMyers_NewQuest — Mon, 13 Nov 2023 19:14:29 GMT

Thank you! I noticed that the basemap content would be removed, but I wasn't sure/confident that it wasn't still being synced because of the TOC.

Best,

Chris

Re: "Remove Basemap" button/function not working

Anna_Breton — Wed, 10 Jul 2024 18:54:05 GMT

This issue has been resolved and is in the 3.7 version of the extension. Thanks for your patience!