https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/macc-won-t-open-aix-file/m-p/1370185#M895 <P>Fully updated:</P><P>Adobe AI: v28.1</P><P>ArcPro: 3.2.1</P><P>MACC: 3.6</P><P>Error: "The file "...aix" is an unknown format and connot be opened.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error.PNG" style="width: 809px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/91612i562D20C7FFBC61A7/image-size/large?v=v2&amp;px=999" role="button" title="error.PNG" alt="error.PNG" /></span></P><P>See screenshots. What is the special recipie of versions for this error today?&nbsp;</P><P>Thanks,</P><P>Chris&nbsp;</P> Mon, 15 Jan 2024 15:35:10 GMT ChrisMyers_NewQuest 2024-01-15T15:35:10Z https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/macc-won-t-open-aix-file/m-p/1370185#M895 <P>Fully updated:</P><P>Adobe AI: v28.1</P><P>ArcPro: 3.2.1</P><P>MACC: 3.6</P><P>Error: "The file "...aix" is an unknown format and connot be opened.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error.PNG" style="width: 809px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/91612i562D20C7FFBC61A7/image-size/large?v=v2&amp;px=999" role="button" title="error.PNG" alt="error.PNG" /></span></P><P>See screenshots. What is the special recipie of versions for this error today?&nbsp;</P><P>Thanks,</P><P>Chris&nbsp;</P> Mon, 15 Jan 2024 15:35:10 GMT https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/macc-won-t-open-aix-file/m-p/1370185#M895 ChrisMyers_NewQuest 2024-01-15T15:35:10Z https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/macc-won-t-open-aix-file/m-p/1372602#M896 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/436000">@ChrisMyers_NewQuest</a>&nbsp;</P><P>I am sorry for the inconvenience. Have you upgraded/downgraded Adobe Illustrator recently? If so, that is most likely the cause of the issue. To workaround the problem, you need to uninstall and reinstall ArcGIS Maps for Adobe on your machine. The team is looking for a solution to address the Adobe upgrades.</P><P>&nbsp;</P> Fri, 19 Jan 2024 23:07:36 GMT https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/macc-won-t-open-aix-file/m-p/1372602#M896 Xingdong_Zhang 2024-01-19T23:07:36Z