topic Re: Basemap overlap grids export AIX from Pro in ArcGIS Maps for Adobe Creative Cloud Questions

Basemap overlap grids export AIX from Pro

Jeaner — Sun, 24 Dec 2023 18:34:30 GMT

Has anyone had this problem where a layout with an esri basemap is exported from Pro and brought into Illustrator with what looks like overlapping tiles or gridlines? I narrowed it down to the layer in the basemap (National Geographic Style) called "Land/Not Ice/SemiT." If I turn that off, the grids go away. When I export from Pro as a pdf and open in Illustrator, the grids are not there.

Re: Basemap overlap grids export AIX from Pro

DEAF_PROBERT_68 — Sun, 24 Dec 2023 19:15:36 GMT

Can you show us your Export Settings in a screenshot ?

Re: Basemap overlap grids export AIX from Pro

Jeaner — Sun, 24 Dec 2023 19:33:30 GMT

I also tried the rasterize in export off/on and that didn't fix it.

Re: Basemap overlap grids export AIX from Pro

DEAF_PROBERT_68 — Sun, 24 Dec 2023 19:40:07 GMT

It might be the image compression. Try to use different ones.. Try None and see what happens

Re: Basemap overlap grids export AIX from Pro

Jeaner — Sun, 24 Dec 2023 20:03:40 GMT

That didn't do it, either. And thank you for your replies.

Re: Basemap overlap grids export AIX from Pro

DEAF_PROBERT_68 — Mon, 25 Dec 2023 01:51:01 GMT

Can you screenshot your Layout and I think maybe you should move the layer for this Land/Not Ice/SemiT to be very at the top if it is only showing lines only. otherwise if you can try highlight it in Illustrator at the top and see if it works or not.

I think that layer is hiding from the rest of the other layers so maybe it is why it is not showing up

Re: Basemap overlap grids export AIX from Pro

Xingdong_Zhang — Mon, 25 Dec 2023 20:03:38 GMT

Hello @Jeaner

Thank you for reporting the issue. The same issue has been reported through Esri tech support and other community posts.
https://support.esri.com/en-us/bug/certain-basemaps-for-example-topographic-world-navigati-bug-000151877.
https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/arcgis-maps-for-adobe-arcgis-pro-map-shows-vector/m-p/1260201#M746

The development team has been able to narrow down the root cause of the problem and secure a solution. The fix will be available in the next release. Meanwhile, please follow the steps outlined in the link above to work around the problem for now. Let us know if you have further questions.

Thanks for using Maps for Adobe

Re: Basemap overlap grids export AIX from Pro

Jeaner — Tue, 26 Dec 2023 22:26:05 GMT

Thank you! I was able to workaround this using your suggestions.

Re: Basemap overlap grids export AIX from Pro

DEAF_PROBERT_68 — Wed, 27 Dec 2023 17:00:23 GMT

I read it what you are suggesting and now I can see why ! I had a similar the one with in Photoshop so I will try that and see if that works. Though I know it is not the same thing .

Re: Basemap overlap grids export AIX from Pro

LRSmith — Thu, 28 Dec 2023 19:17:15 GMT

I believe the same thing happens when exporting from maps.arcgis.com/apps/webappviewer.

Turning on/off locking layers shows overlaps on the 0 forest and Land not ice layers.

I'm concerned about accidently changing the shape Unite icon to merge all the pieces of artwork together. Uniting at times changed the opacity and adds quite a bit of production time to my projects.

Looking forward to a solution for this.

Re: Basemap overlap grids export AIX from Pro

Xingdong_Zhang — Thu, 28 Dec 2023 19:38:42 GMT

@LRSmith

Thank you for bringing to the attention of the web app builder workflow. The fix covers that path as well. The fix addresses the AIX processing from the Maps for Adobe app and applies to any AIX file from the ArcGIS System (desktop/Online/Enterprise/web apps). FYI. this potential fix does not modify the overlapping geometries from the vector tile layer. Instead, it addresses the overlapping appearance/opacity of the target layers and achieves WYSIWYG.