topic Re: "Import from file" cannot be selected in ArcGIS Maps for Adobe Creative Cloud Questions

"Import from file" cannot be selected

-_- — Tue, 14 Nov 2023 08:23:35 GMT

About the ArcGIS Maps Map board.

The characters overlap and cannot be imported from the file.

I tried it with Illustrator 2023 and 2024, but the result was the same.

Anna_Breton — Tue, 14 Nov 2023 14:54:45 GMT

Very bizarre issue! What version of the extension are you running? If you have not yet updated to version 3.6, I would recommend trying that and seeing if the interface issue is resolved. You can find info on version 3.6 here:https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-blog/now-available-arcgis-maps-for-adobe-creative-cloud/ba-p/1338814

-Anna

-_- — Wed, 15 Nov 2023 01:03:12 GMT

Hi, Anna. The version is 3.6.0.

I just installed it yesterday.

Anna_Breton — Wed, 15 Nov 2023 18:16:59 GMT

@-_- thanks for getting back to me. Is there any chance that your machine's operating system is running in a language other than english?

-_- — Thu, 16 Nov 2023 00:41:30 GMT

Yes. I am using the Japanese version of both the OS and Illustrator. Is this plugin only for the English version?