topic Re: Plugin Issues detected aix. for 2022 in ArcGIS Maps for Adobe Creative Cloud Questions

Plugin Issues detected aix. for 2022

IanLadd — Tue, 31 May 2022 17:23:07 GMT

I can't seem to open AIX files anymore in Illustrator. I'm running version 26.3.1 of Illustrator and version 2.9.3 of ArcGIS pro. I've also downloaded the latest plugin which I think is 3.1 but still having the same issue. Whenever I open Illustrator I get this error message and when trying to open an AIX after Illustrator is opened, it just ends up being a bunch of code.

Re: Plugin Issues detected aix. for 2022

IanLadd — Tue, 31 May 2022 17:37:08 GMT

Just FYI, I went back to Version 26.2.1 and it works now, so it clearly the plugin just needs to be updated for version 26.3.1

Re: Plugin Issues detected aix. for 2022

MarkFischer1 — Tue, 31 May 2022 21:06:41 GMT

Just curious, but are you running Illustrator on a Mac or on a PC? I am having similar problems on a Mac, but wondered if this was Mac-specific or if it was platform independent?

Re: Plugin Issues detected aix. for 2022

Xingdong_Zhang — Tue, 31 May 2022 23:52:21 GMT

@MarkFischer1 Sorry for the inconvenience. The compatibility issue with Maps for Adobe 3.1 on Illustrator v26.3.1 is platform-independent. You can find more detail on the announcement . The development team is working on a solution to the issue and an update with the fix will be available very soon.

Thank you for using Maps for Adobe for your design work,

Xingdong

Maps for Adobe Team

Re: Plugin Issues detected aix. for 2022

Xingdong_Zhang — Fri, 03 Jun 2022 18:46:53 GMT

@MarkFischer1 The latest update v3.1.1 was released yesterday. It solves the compatibility issue with Adobe Illustrator v26.3.1 and supports Illustrator on Apple M1 native mode. Please check it out https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-blog/maps-for-adobe-v3-1-1-update-to-support-adobe/ba-p/1179289