topic I am getting an error when I try to download a map to Adobe Illustrator Artboard in ArcGIS Maps for Adobe Creative Cloud Questions https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/i-am-getting-an-error-when-i-try-to-download-a-map/m-p/769406#M49 <HTML><HEAD></HEAD><BODY><P>I created a map and selected my extent. When I try to download it to may Adobe Illustrator Artboard here is the screen shot for my question</P><P></P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/383814_pastedImage_1.png" style="width: auto; height: auto;" /></P></BODY></HTML> Thu, 16 Nov 2017 15:43:29 GMT Anonymous User 2017-11-16T15:43:29Z I am getting an error when I try to download a map to Adobe Illustrator Artboard https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/i-am-getting-an-error-when-i-try-to-download-a-map/m-p/769406#M49 <HTML><HEAD></HEAD><BODY><P>I created a map and selected my extent. When I try to download it to may Adobe Illustrator Artboard here is the screen shot for my question</P><P></P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/383814_pastedImage_1.png" style="width: auto; height: auto;" /></P></BODY></HTML> Thu, 16 Nov 2017 15:43:29 GMT https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/i-am-getting-an-error-when-i-try-to-download-a-map/m-p/769406#M49 Anonymous User 2017-11-16T15:43:29Z Re: I am getting an error when I try to download a map to Adobe Illustrator Artboard https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/i-am-getting-an-error-when-i-try-to-download-a-map/m-p/769407#M50 <HTML><HEAD></HEAD><BODY><P>Hi John,</P><P></P><P>We write&nbsp;some temporary files to your user profile folder, it looks like you don't have permissions to do that on your machine. Can you check if you have write access to:</P><P></P><P>C:\Users\&lt;youruser&gt;\AppData\Roaming\</P><P>C:\Users\&lt;youruser&gt;\Documents\Adobe\</P></BODY></HTML> Thu, 16 Nov 2017 19:28:58 GMT https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-questions/i-am-getting-an-error-when-i-try-to-download-a-map/m-p/769407#M50 StevenMoore1 2017-11-16T19:28:58Z