topic How do you Select a vector basemap in ArcGIS Maps for Adobe Creative Cloud Questions

How do you Select a vector basemap

BryanTucker — Mon, 11 Oct 2021 17:45:19 GMT

Hello,

Can you please let me know how to access the vector basemap layer in Maps for Adobe 3.01.

I am only able to select the raster base maps. The Default Profile is selected in settings.

Using Illustrator 25.41

Thanks

Bryan

Re: How do you Select a vector basemap

MadhuraPhaterpekar — Wed, 13 Oct 2021 15:24:24 GMT

Hi @BryanTucker

Could you please verify what account is used to activate the extension. Esri vector basemaps are supported with ArcGIS accounts, not supported with complimentary or ArcGIS Maps for Adobe Plus accounts. Here is a link to the functionality matrix. Please share what account type was used, this will help inform next steps. Thank you for your post.

Re: How do you Select a vector basemap

BryanTucker — Wed, 13 Oct 2021 16:33:09 GMT

Hello @MadhuraPhaterpekar

I did sign in using my ArcGIS Online account. I have an ArcGIS pro license.

Bryan

Re: How do you Select a vector basemap

MadhuraPhaterpekar — Wed, 13 Oct 2021 17:54:15 GMT

Hi Bryan,

This appears unexpected given your setup is correct. We aren't seeing similar reports like this. Any chance you can report this as a case to Esri technical support. I think a screenshare & additional workflow info might be useful to determine the issue and a cause. Thanks in advance for your help.

Best
Madhura

Re: How do you Select a vector basemap

BryanTucker — Wed, 13 Oct 2021 22:35:59 GMT

Hi,

I figured it out. The option to use base maps was not selected in the organization settings.

Re: How do you Select a vector basemap

MadhuraPhaterpekar — Wed, 13 Oct 2021 22:42:24 GMT

This makes sense. I apologize for not catching that earlier and appreciate you posting the solution for all. Thanks @BryanTucker !