topic Re: authorization code by email not received in ArcGIS Maps for Adobe Creative Cloud Questions

authorization code by email not received

FabricePetit — Fri, 05 Feb 2021 15:51:33 GMT

Hello, After installing the extension on Illustrator CC 2021 (25.1) (macOS catalina), and validating the registration process (free mode), I'm still waiting for the code by email (already 4 hours). The Spam folder was checked, also empty. Thank you

Re: authorization code by email not received

DavidPike — Fri, 05 Feb 2021 21:24:25 GMT

Have you contacted esri tech support?

Re: authorization code by email not received

MadhuraPhaterpekar — Fri, 05 Feb 2021 23:18:02 GMT

Can you please direct message me with your email address , we can look into this on our end?

Re: authorization code by email not received

FabricePetit — Mon, 08 Feb 2021 11:00:42 GMT

Hello, thank you for your answers. I reviewed the code on Saturday evening at 10:56 pm following an additional email I had sent. Thank you.

Re: authorization code by email not received

MadhuraPhaterpekar — Mon, 08 Feb 2021 17:23:32 GMT

No worries and Thank you for updating here. I assume that it's resolved now. I will close this for now. Let me know if for some reason it need to be reopened. Have a great day!