topic Deleted Story Map in ArcGIS Mapping and Charting Questions https://community.esri.com/t5/arcgis-mapping-and-charting-questions/deleted-story-map/m-p/134082#M456 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P>I made a story map and when I shared it publicly the map got "deleted" and the status says "could not retrieve map". I tried calling customer service but it only works for authorized callers with subscriptions, I switched my account from a trial to an online one, could that be the cause of the problem? And how can I get my map back?</P><P>This is a final project for a Graduate Course and I'm running out of time, if anyone knows anything please help!</P><P>Thanks a lot,</P><P>Lily</P></BODY></HTML> Tue, 08 May 2018 15:43:38 GMT LilyRodriguez 2018-05-08T15:43:38Z Deleted Story Map https://community.esri.com/t5/arcgis-mapping-and-charting-questions/deleted-story-map/m-p/134082#M456 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P>I made a story map and when I shared it publicly the map got "deleted" and the status says "could not retrieve map". I tried calling customer service but it only works for authorized callers with subscriptions, I switched my account from a trial to an online one, could that be the cause of the problem? And how can I get my map back?</P><P>This is a final project for a Graduate Course and I'm running out of time, if anyone knows anything please help!</P><P>Thanks a lot,</P><P>Lily</P></BODY></HTML> Tue, 08 May 2018 15:43:38 GMT https://community.esri.com/t5/arcgis-mapping-and-charting-questions/deleted-story-map/m-p/134082#M456 LilyRodriguez 2018-05-08T15:43:38Z