topic ArcGIS Explorer Desktop gives error when launching in ArcGIS Mapping and Charting Questions https://community.esri.com/t5/arcgis-mapping-and-charting-questions/arcgis-explorer-desktop-gives-error-when-launching/m-p/537404#M1860 <HTML><HEAD></HEAD><BODY><P><IMG alt="Failure when launching" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/493202_Arcgis-Explorer.PNG" /></P><P>Made a fresh installation of ArcGIS Explorer Desktop in Windows 10 machine.</P><P>And I get this failure. Can you please check and advise?</P><P></P><P>Problem signature:<BR />&nbsp; Problem Event Name:&nbsp;&nbsp; &nbsp;APPCRASH<BR />&nbsp; Application Name:&nbsp;&nbsp; &nbsp;ArcGISConnectionBin.exe<BR />&nbsp; Application Version:&nbsp;&nbsp; &nbsp;10.1.2.3252<BR />&nbsp; Application Timestamp:&nbsp;&nbsp; &nbsp;511165ea<BR />&nbsp; Fault Module Name:&nbsp;&nbsp; &nbsp;ntdll.dll<BR />&nbsp; Fault Module Version:&nbsp;&nbsp; &nbsp;6.1.7601.24545<BR />&nbsp; Fault Module Timestamp:&nbsp;&nbsp; &nbsp;5e0eb751<BR />&nbsp; Exception Code:&nbsp;&nbsp; &nbsp;c000071f<BR />&nbsp; Exception Offset:&nbsp;&nbsp; &nbsp;00099fed<BR />&nbsp; OS Version:&nbsp;&nbsp; &nbsp;6.1.7601.2.1.0.256.48<BR />&nbsp; Locale ID:&nbsp;&nbsp; &nbsp;4105<BR />&nbsp; Additional Information 1:&nbsp;&nbsp; &nbsp;a7aa<BR />&nbsp; Additional Information 2:&nbsp;&nbsp; &nbsp;a7aa91f17ea749d42a4de3b390fa5b3d<BR />&nbsp; Additional Information 3:&nbsp;&nbsp; &nbsp;a7aa<BR />&nbsp; Additional Information 4:&nbsp;&nbsp; &nbsp;a7aa91f17ea749d42a4de3b390fa5b3d</P><P></P><P>Read our privacy statement online:<BR />&nbsp; http://go.microsoft.com/fwlink/?linkid=104288&amp;clcid=0x0409</P><P></P><P>If the online privacy statement is not available, please read our privacy statement offline:<BR />&nbsp; C:\Windows\system32\en-US\erofflps.txt</P></BODY></HTML> Sat, 23 May 2020 12:20:30 GMT DebasisChatterjee 2020-05-23T12:20:30Z ArcGIS Explorer Desktop gives error when launching https://community.esri.com/t5/arcgis-mapping-and-charting-questions/arcgis-explorer-desktop-gives-error-when-launching/m-p/537404#M1860 <HTML><HEAD></HEAD><BODY><P><IMG alt="Failure when launching" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/493202_Arcgis-Explorer.PNG" /></P><P>Made a fresh installation of ArcGIS Explorer Desktop in Windows 10 machine.</P><P>And I get this failure. Can you please check and advise?</P><P></P><P>Problem signature:<BR />&nbsp; Problem Event Name:&nbsp;&nbsp; &nbsp;APPCRASH<BR />&nbsp; Application Name:&nbsp;&nbsp; &nbsp;ArcGISConnectionBin.exe<BR />&nbsp; Application Version:&nbsp;&nbsp; &nbsp;10.1.2.3252<BR />&nbsp; Application Timestamp:&nbsp;&nbsp; &nbsp;511165ea<BR />&nbsp; Fault Module Name:&nbsp;&nbsp; &nbsp;ntdll.dll<BR />&nbsp; Fault Module Version:&nbsp;&nbsp; &nbsp;6.1.7601.24545<BR />&nbsp; Fault Module Timestamp:&nbsp;&nbsp; &nbsp;5e0eb751<BR />&nbsp; Exception Code:&nbsp;&nbsp; &nbsp;c000071f<BR />&nbsp; Exception Offset:&nbsp;&nbsp; &nbsp;00099fed<BR />&nbsp; OS Version:&nbsp;&nbsp; &nbsp;6.1.7601.2.1.0.256.48<BR />&nbsp; Locale ID:&nbsp;&nbsp; &nbsp;4105<BR />&nbsp; Additional Information 1:&nbsp;&nbsp; &nbsp;a7aa<BR />&nbsp; Additional Information 2:&nbsp;&nbsp; &nbsp;a7aa91f17ea749d42a4de3b390fa5b3d<BR />&nbsp; Additional Information 3:&nbsp;&nbsp; &nbsp;a7aa<BR />&nbsp; Additional Information 4:&nbsp;&nbsp; &nbsp;a7aa91f17ea749d42a4de3b390fa5b3d</P><P></P><P>Read our privacy statement online:<BR />&nbsp; http://go.microsoft.com/fwlink/?linkid=104288&amp;clcid=0x0409</P><P></P><P>If the online privacy statement is not available, please read our privacy statement offline:<BR />&nbsp; C:\Windows\system32\en-US\erofflps.txt</P></BODY></HTML> Sat, 23 May 2020 12:20:30 GMT https://community.esri.com/t5/arcgis-mapping-and-charting-questions/arcgis-explorer-desktop-gives-error-when-launching/m-p/537404#M1860 DebasisChatterjee 2020-05-23T12:20:30Z