topic Re: Attachment Viewer - No attachments found in ArcGIS Instant Apps Questions

Attachment Viewer - No attachments found

RobertThomson — Tue, 15 Oct 2019 14:11:47 GMT

The layer I am trying to display works fine in a web map on AGOL and my desktop. Attempting to create a web app with Attachment viewer always give "No attachments found".

Re: Attachment Viewer - No attachments found

SarahMcDonald_Esri — Tue, 15 Oct 2019 16:01:26 GMT

Hi Robert,

Thank you for reaching out. Is the feature service that is being used in the application coming from ArcGIS Server/Portal for ArcGIS or ArcGIS Online?

Thanks!

Sarah

Re: Attachment Viewer - No attachments found

RobertThomson — Tue, 15 Oct 2019 16:16:41 GMT

It's from ArcGIS Online.

Re: Attachment Viewer - No attachments found

SarahMcDonald_Esri — Tue, 15 Oct 2019 17:08:52 GMT

Hi Robert,

Got it, would you be able to provide the link to the application or the web map being used?

Thanks!

Sarah

Re: Attachment Viewer - No attachments found

RobertThomson — Tue, 15 Oct 2019 17:37:44 GMT

Attachment Viewer

Re: Attachment Viewer - No attachments found

SarahMcDonald_Esri — Tue, 15 Oct 2019 18:10:07 GMT

Hi Robert,

Thanks for providing the application. I did some testing with the application and was able to see the issue that you are seeing as well. I found that the attachments would not be recognized in the attachment viewer application when there was a map server service in the map, even if this isn't the layer with attachments. I went into my map and adjusted the URL for the map server to reference a direct item in the service, for example: https://<Server_URL>/arcgis/rest/services/<Service_Name>/MapServer/0

Rather than using the map server URL like this: https://<Server_URL>/arcgis/rest/services/<Service_Name>/MapServer

Can you try that adjustment and let me know if that helps the application to recognize the attachments in the water curb stop valves layer?

Thanks!
Sarah

Re: Attachment Viewer - No attachments found

RobertThomson — Mon, 21 Oct 2019 11:22:14 GMT

Adding /0 to the end of the URL without a space did the trick. Thanks.

Re: Attachment Viewer - No attachments found

ProfFerideSchroeder — Mon, 04 Jan 2021 18:03:37 GMT

How do you adjust the URL? Thanks!

Re: Attachment Viewer - No attachments found

Seanrobison1 — Tue, 15 Jun 2021 14:02:53 GMT

I am having the same problem. How did you adjust the URL?