topic Re: Missing analysis option in ArcGIS Instant Apps Questions https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724364#M749 <HTML><HEAD></HEAD><BODY><P>We only have about 9 users; I am the admin. We have something along the lines of 1000 credits for our account. We are a ConnectEd group. Everyone except for me and another user logged on for the first time today. All other users and I have the analysis option. I think I will have to do some troubleshooting with different computers to see if it’s something specific to her account.</P></BODY></HTML> Mon, 15 Feb 2016 22:02:05 GMT CarolynMitchell 2016-02-15T22:02:05Z Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724359#M744 <HTML><HEAD></HEAD><BODY><P>One of the users in my organization does not have the "analysis" option when she opens a new map. She is using a MacBook Pro and has tried using both Chrome and Firefox as her browsers. Any thoughts as to what could be the issue?</P></BODY></HTML> Mon, 15 Feb 2016 21:19:58 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724359#M744 CarolynMitchell 2016-02-15T21:19:58Z Re: Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724360#M745 <HTML><HEAD></HEAD><BODY><P>It would help to post this in the ArcGIS Online group instead of the GeoNet help group.</P><P></P><P>I like that you mentioned she is on a MacBook Pro. Has she tried her log in on a Windows machine to see if there is a difference? Or have you (or another user) tried logging into her Mac machine to see if the Analysis option is there?</P></BODY></HTML> Mon, 15 Feb 2016 21:27:29 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724360#M745 AdrianWelsh 2016-02-15T21:27:29Z Re: Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724361#M746 <HTML><HEAD></HEAD><BODY><P>What software?&nbsp; ArcMap? ArcGIS Pro? something else? Does it ever appear?&nbsp; is this a recent change?&nbsp; some of the questions that I have</P></BODY></HTML> Mon, 15 Feb 2016 21:29:13 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724361#M746 DanPatterson_Retired 2016-02-15T21:29:13Z Re: Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724362#M747 <HTML><HEAD></HEAD><BODY><P>I'm moving this to the ArcGIS online group since this is the interface. She has never had the analysis option although everyone else in the organization has it.&nbsp; Everyone in the organization with the exception of me (admin) and another user logged in for the first time today. Thanks for your response.</P></BODY></HTML> Mon, 15 Feb 2016 21:38:15 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724362#M747 CarolynMitchell 2016-02-15T21:38:15Z Re: Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724363#M748 <HTML><HEAD></HEAD><BODY><P>We might have to dig a little deeper here. How many users are you allotted? And are all the other users classified the same way (like Publisher, Admin, User, etc)?</P><P></P><P>I think it would be worth just trying some troubleshooting with different users trying different computers to try and single out the error.</P></BODY></HTML> Mon, 15 Feb 2016 21:55:56 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724363#M748 AdrianWelsh 2016-02-15T21:55:56Z Re: Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724364#M749 <HTML><HEAD></HEAD><BODY><P>We only have about 9 users; I am the admin. We have something along the lines of 1000 credits for our account. We are a ConnectEd group. Everyone except for me and another user logged on for the first time today. All other users and I have the analysis option. I think I will have to do some troubleshooting with different computers to see if it’s something specific to her account.</P></BODY></HTML> Mon, 15 Feb 2016 22:02:05 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724364#M749 CarolynMitchell 2016-02-15T22:02:05Z Re: Missing analysis option https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724365#M750 <HTML><HEAD></HEAD><BODY><P>I will be curious to hear what you find out with different accounts on different computers.</P></BODY></HTML> Tue, 16 Feb 2016 13:38:38 GMT https://community.esri.com/t5/arcgis-instant-apps-questions/missing-analysis-option/m-p/724365#M750 AdrianWelsh 2016-02-16T13:38:38Z