topic Re: Instant App (Media Map) pop ups not displaying correct related records dates in ArcGIS Instant Apps Questions

Instant App (Media Map) pop ups not displaying correct related records dates

TyrelBorowitz — Fri, 09 Jan 2026 17:40:45 GMT

The pop up displays correctly in map viewer. You should see a list of all the past traffic count records, with a header telling you the start date of the count.

But in the instant app, it only displays the date for the most recent record. This was functioning correctly a couple of months ago. If you click on the related record, it shows a more detailed pane with the correct date, so I know something isn't wrong with the underlying data, backed up by the fact that it works correctly in Map Viewer.

Here is the app. We use it as a public facing way to share the traffic data we collect every year.

NRPC Traffic Count Viewer

Re: Instant App (Media Map) pop ups not displaying correct related records dates

KellyHutchins — Mon, 12 Jan 2026 16:21:15 GMT

Do you have a specific feature(s) that show the issue. I'm trying to repro it and so far no luck

Re: Instant App (Media Map) pop ups not displaying correct related records dates

TyrelBorowitz — Tue, 13 Jan 2026 15:44:38 GMT

I was messing around with the pop up settings yesterday and for whatever reason the instant app was able to display the popup correctly when I sorted the related records by count year, rather than the start date of the count. It's a work around, but I still was not able to solve the actual problem.

Re: Instant App (Media Map) pop ups not displaying correct related records dates

TyrelBorowitz — Tue, 13 Jan 2026 15:46:26 GMT

I failed to mention that there are two layers in this map, road volumes, and intersection counts. The intersections, like what you have selected, are working fine. It's the road volume layer popups that are not displaying correctly. Thanks for checking in!

Re: Instant App (Media Map) pop ups not displaying correct related records dates

KellyHutchins — Wed, 14 Jan 2026 17:34:29 GMT

Thanks for the additional info I will take a closer look at this and see if we can figure out what is going on.

Re: Instant App (Media Map) pop ups not displaying correct related records dates

KellyHutchins — Tue, 17 Feb 2026 17:26:33 GMT

A fix for this is going out with the next release of Online.