topic Media Map: Cover Page Button Does Not Function on Mobile Devices, Only On Desktop in ArcGIS Instant Apps Questions

Media Map: Cover Page Button Does Not Function on Mobile Devices, Only On Desktop

LakesGISMaps — Tue, 28 Oct 2025 15:56:30 GMT

We have a cover page with a button to continue. It works great on a desktop, but when on an iPhone or Android it does not work. Any ideas or suggestions?

Re: Media Map: Cover Page Button Does Not Function on Mobile Devices, Only On Desktop

KellyHutchins — Tue, 28 Oct 2025 16:10:56 GMT

I've tested with a sample app and can't reproduce on an iphone. Is your app public? If so can you share it? Here is the test app which is working for me. https://jsapi.maps.arcgis.com/apps/instant/media/index.html?appid=3205e45f82c64dbd8bb704f82b4f7891

Re: Media Map: Cover Page Button Does Not Function on Mobile Devices, Only On Desktop

LakesGISMaps — Tue, 28 Oct 2025 16:18:27 GMT

@KellyHutchins Yes, it is public: Trail & Sidewalk Plowing Status

Re: Media Map: Cover Page Button Does Not Function on Mobile Devices, Only On Desktop

KellyHutchins — Tue, 28 Oct 2025 16:58:14 GMT

Thanks for the link. We were able to reproduce the issue and will working on getting a fix out for this. In the meantime if you disable the "Open legend at start" option until the fix goes out you should be able to close the cover page on mobile devices.

Once the fix goes in you can re-enable that setting

Re: Media Map: Cover Page Button Does Not Function on Mobile Devices, Only On Desktop

LakesGISMaps — Tue, 28 Oct 2025 17:01:37 GMT

@KellyHutchins Thank you very much!