topic Re: Sidebar Instant Apps Measure Tool Not Working in ArcGIS Instant Apps Questions

Sidebar Instant Apps Measure Tool Not Working

MarkYoung2721 — Wed, 21 May 2025 10:39:38 GMT

Hi,

Using the sidebar instant app the measurement button does not work. Click on it then no interactivity clicking the map.

Using Enterprise v 11.3

Is there anything that should be configured other than enabling measure tool that I am missing?

Thanks

Re: Sidebar Instant Apps Measure Tool Not Working

JCGuarneri — Wed, 21 May 2025 11:48:01 GMT

It's usually pretty straightforward to configure. Can you post a screenshot or video of what you are (or aren't) seeing?

Re: Sidebar Instant Apps Measure Tool Not Working

KevinHanson1 — Wed, 28 May 2025 20:28:52 GMT

I am also seeing the issue in 11.3 using Instant App Sidebar apps. It stopped working a about 3 weeks ago. I attached what happens. Simple you click the measure tool icon and another icon opens up with two arrows.

-Kevin Hanson

Re: Sidebar Instant Apps Measure Tool Not Working

KellyHutchins — Wed, 18 Jun 2025 20:46:25 GMT

I ran a quick test using Enterprise 11.3 and can't repro. If you open the developer tools for your browser and look at the console do you see any errors? Is this happening in all browsers? Here's some info on how to open the dev tools if you haven't done so before: https://developer.mozilla.org/en-US/docs/Learn_web_development/Howto/Tools_and_setup/What_are_browser_developer_tools

And this is what I see in 11.3

Re: Sidebar Instant Apps Measure Tool Not Working

KevinHanson1 — Thu, 10 Jul 2025 17:20:21 GMT

The Measure tool is working again in 11.3. Not sure what fixed it.

-Kevin