topic Instant Apps 'Attachment Viewer' - No Attachment Found in ArcGIS Instant Apps Questions

Instant Apps 'Attachment Viewer' - No Attachment Found

StephenDuncan — Thu, 27 Jun 2024 09:52:44 GMT

Hi,

I'm fairly new to Instant Apps and not used 'Attachment Viewer' before and after some help to display attachments as i keep getting the error below.

I have activated enabled 'Attachments' as shown below, which i thought was the initial issue with displaying?

In the Map Viewer i have managed to create a Pop up which enables the image to display, using the URL in my attribute 'Go_Pro_Imm'.

As this seem to be drawing the image in successfully, i had assumed this is the image that would display in the attachment viewer window?

Many thanks,

Steve

Re: Instant Apps 'Attachment Viewer' - No Attachment Found

SarahMcDonald_Esri — Thu, 27 Jun 2024 15:59:55 GMT

Hi @StephenDuncan

Thanks for reaching out about this. Are the GoPro images you are showing in the pop-ups stored in the feature layer as attachments or are they being referenced from an external server/location?

For example, if I go look at the layer's item details and I go to the data tab. I should see a column for "photos and files", those are my attachments. Attachment Viewer is looking for those attachments stored in the feature layer.

Thanks!

Sarah

Re: Instant Apps 'Attachment Viewer' - No Attachment Found

StephenDuncan — Mon, 01 Jul 2024 07:43:04 GMT

Good morning Sarah,

Thanks for getting back to me about this issue, i appreciate your help.

My images are stored on a server, the links are stored under the field 'Go_Pro_imm' rather than under the photos and Files heading like yours.

Is there a workaround so i can use the link instead, or will this app not work for what i'm trying to do?

Many thanks,

Steve

Re: Instant Apps 'Attachment Viewer' - No Attachment Found

ClarkSelby — Wed, 09 Apr 2025 17:58:48 GMT

Here’s a 360° Photo Experience Builder widget that uses a photos-to-points approach:
View on Esri Marketplace

You can store your photos on a server and view them directly in ArcGIS. GoPro photos are easy to integrate into ArcGIS Enterprise or Online, and the tool is intuitive—even for users without a GIS background.

I noticed you have some photos of a railroad—Aurizon, Australia’s largest rail freight operator, is using this tool.

Re: Instant Apps 'Attachment Viewer' - No Attachment Found

YukoOliver — Wed, 04 Feb 2026 20:49:35 GMT

Hello @SarahMcDonald_Esri,

I’m having a similar issue with the Attachment Viewer. Although the images exist in the dataset as attachments, they are not displaying in the app. However, when I choose the Map Focused layout, a few images do appear. We recently upgraded our Enterprise to version 11.5 and are in the process of rebuilding from version 10.9.1.