topic Re: Sidebar Instant App Pop Up Feature Not Working in ArcGIS Instant Apps Questions

Sidebar Instant App Pop Up Feature Not Working

jvarasanz — Tue, 02 Apr 2024 12:44:08 GMT

The sidebar pop up feature works when a feature is selected for the first time, but stops working afterwards for any other selection. Turning it off makes it work in the map though.

Thanks,

Javier

Re: Sidebar Instant App Pop Up Feature Not Working

SarahMcDonald_Esri — Tue, 02 Apr 2024 15:13:17 GMT

Hi @jvarasanz

Thanks for reaching out about this. There is a small issue with the new pop-up panel that was added during the last update. If you switch to use the Classic panel in the app configuration that should resolve the issue you are seeing.

Thanks!

Sarah

Re: Sidebar Instant App Pop Up Feature Not Working

KarenChadwick2 — Sun, 28 Apr 2024 19:02:26 GMT

Please note that there's another thread regarding the same issue here: Solved: Instant app Sidebar issue identify after last upda... - Esri Community

Re: Sidebar Instant App Pop Up Feature Not Working

AnneReynolds — Mon, 29 Apr 2024 12:08:36 GMT

THANK YOU!!!

Re: Sidebar Instant App Pop Up Feature Not Working

DanielHoffman73 — Mon, 29 Apr 2024 15:02:43 GMT

Thank you Sarah, this worked great!

Re: Sidebar Instant App Pop Up Feature Not Working

MJBiazar — Fri, 03 May 2024 16:47:43 GMT

Hi,

A bug has been logged against this issue and is currently in product plan.

BUG-000166058 - The Info tab in the Instant Apps Sidebar template does not work as expected. When express is turned off and edit is turned on, after the first selection of a feature, the info tab does not display any data.

Best,

Re: Sidebar Instant App Pop Up Feature Not Working

BryanGillis1 — Thu, 23 Jan 2025 16:42:46 GMT

Hello @SarahMcDonald_Esri, I am unsure if the bug submitted by @ZakBaron was ever closed, but this issue is still persisting, and your workaround is not available on AGOL at this time. (see screenshot) Fingers crossed there is a solution! 🤞

Re: Sidebar Instant App Pop Up Feature Not Working

JesseCloutier — Thu, 23 Jan 2025 21:48:50 GMT

Hi @BryanGillis1, we appreciate you sharing a potential bug with the broader Esri Community; however, Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

By reporting bugs through technical support, Esri can better track the scope and impact of the issue across all our customers and better prioritize it with our product teams. Our teams can also investigate the issue more thoroughly to see if there is a solution, workaround, or patch to get you back up and running as soon as possible.

As a reminder, Esri Community is primarily a self-service support platform where Esri users can ask or answer each other’s questions, share feature requests, and collaborate to solve problems with GIS.

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Re: Sidebar Instant App Pop Up Feature Not Working

HeatherWidlund — Fri, 24 Jan 2025 18:38:14 GMT

I am also experiencing this 1/24/2025. If you turn off the Pop-up option in the sidebar such that the pop-ups open in the map, you can work around it. But this is not ideal and I have submitted a support ticket.

Re: Sidebar Instant App Pop Up Feature Not Working

HeatherWidlund — Mon, 27 Jan 2025 20:54:56 GMT

Looks like this is a new bug now.

Bug Number: BUG-000173170
Synopsis: ArcGIS Instant Apps Sidebar app does not clear the first selection after a user selects different features through the Search option in ArcGIS Online.
Status: In Product Plan