topic Attachment Viewer - Support for TIF files? in ArcGIS Instant Apps Questions

Attachment Viewer - Support for TIF files?

AlexanderSt__John — Wed, 17 Jan 2024 15:18:16 GMT

Is there a plan to support TIF file attachments for use in the Attachment Viewer Instant App?

Re: Attachment Viewer - Support for TIF files?

SarahMcDonald_Esri — Wed, 17 Jan 2024 17:55:18 GMT

There are currently no plans to add support for TIF files in Attachment Viewer. However, this is something that we can look into to see if there is a possibility to add support for this in the future.

Looking to collect some additional information, are the attachments that you are working with typically TIF files?

Thanks!

Sarah

Re: Attachment Viewer - Support for TIF files?

AlexanderSt__John — Wed, 17 Jan 2024 18:03:26 GMT

We manage GIS for several dozens municipal public works departments and the bulk of attachments we handle are engineering plans, as-builts, and survey maps. It is a mix largely composed of PDF and TIF, JPG and PNG to a much smaller extent, that these communities have. TIF is a very common format that we encounter.

Historically, we have used our own storage and external web applications for handling attachments for our clients, but are migrating everything into hosted feature layers, as per licensing and MSP requirements.

Re: Attachment Viewer - Support for TIF files?

AlexanderSt__John — Thu, 18 Jan 2024 15:23:36 GMT

After reading a bit more, I see that browser support is generally poor for viewing TIFF.

What is your recommendation for the "most supported" format? I can work TIF->PNG/JPG/PDF/... into our migration process, if need be.

Re: Attachment Viewer - Support for TIF files?

RobbynAbbitt — Fri, 12 Apr 2024 17:37:33 GMT

Sarah - I am replying to this post bc I can't find a place to "vote up" the support for TIFs.

We work with a lot of different organizations and many save files as TIFs. A current example is a local cemetery with 6000+ interment cards that are in TIF format that attach and view fine in ArcPro, but then are not viewable in the Attachment Viewer App.

I would vote a hearty YES for including support for other image formats. Especially since the attachment viewer app is the only one built to focus on the attachments.

Robbyn Abbitt

Re: Attachment Viewer - Support for TIF files?

TychoGranville — Fri, 24 Oct 2025 18:23:33 GMT

Our Surveyors use TIFs for everything. I can't believe it's not a commonly used format.