topic Re: Zone Lookup Issues in ArcGIS Instant Apps Questions

Zone Lookup Issues

LeviCecil — Wed, 26 Jul 2023 20:15:43 GMT

I'm having issues with Zone lookup. When I enter an address in my school finder app, it shows me the elementary school associated with that address, and the middle and high school boundaries as well. The problem I'm having is, when I click on the zoom on the middle and high school boundaries, the map zooms out, but I still only see the elementary school point. I don't see the other schools. I also want users to be able to see ALL the schools and boundaries in the map on search, with the relevant ones highlighted. Right now everything outside the search is hidden. I've toggled off "Hide layers when app loads" and it doesn't seem to have an effect. Is this a bug?

Re: Zone Lookup Issues

KellyHutchins — Wed, 26 Jul 2023 20:33:11 GMT

I think you can accomplish what you are looking for by enabling layer effects. The name of the setting is a little confusing but if you go into the Lookup configuration then the Zone Lookup > Style Results section and enable "Use layer effects". Once enabled you'll see various options for styling the features within the selection vs those outside the selection.

Re: Zone Lookup Issues

LeviCecil — Wed, 26 Jul 2023 20:34:35 GMT

OK, I'll try that. But what about not being able to see all the schools and attendance boundaries in the map?

Re: Zone Lookup Issues

KellyHutchins — Wed, 26 Jul 2023 20:40:22 GMT

If I understand the issue correctly that is the issue layer effects should resolve.

Re: Zone Lookup Issues

LeviCecil — Thu, 27 Jul 2023 16:54:51 GMT

Having layer effects on doesn't change anything. I have to click "clear search location" to see the other schools around the one in the search. Even though I have "Hide layers when app loads" toggled off. Our enrollment office is asking that parents be able to see the schools in the vicinity of their neighborhood school for transfer purposes. I was able to accomplish this with the District Lookup Widget in WAB, but I have to stop using that now.

Search result:

Search result cleared, other schools become visible:

Re: Zone Lookup Issues

KellyHutchins — Thu, 27 Jul 2023 16:58:25 GMT

IF your app is public can you share the link and I’ll take a look?

Re: Zone Lookup Issues

LeviCecil — Thu, 27 Jul 2023 17:00:07 GMT

Sure, it's here

Re: Zone Lookup Issues

KellyHutchins — Thu, 27 Jul 2023 23:44:36 GMT

Thanks for the link. It looks like its an issue in the app due to the way its handling related records for each attendance zone. I'll work on a fix for this for the next release. In the meantime you can work around the issue by duplicating the schools layer in your web map. Here's an example of how this looks in the app:

https://www.arcgis.com/apps/instant/lookup/index.html?appid=65d52b1bf18d4c42a68137617d3062fa&find=519%2520NE%2520BROADWAY%252C%2520PORTLAND%252C%2520OR%252C%252097232

Let me know if this isn't the behavior you were looking for.

Re: Zone Lookup Issues

LeviCecil — Thu, 10 Aug 2023 19:57:11 GMT

Hey, I finally got to this. I duplicated the layer, but I still have the same issue.

Re: Zone Lookup Issues

KellyHutchins — Fri, 25 Aug 2023 17:04:08 GMT

Is it working as expected in the test app I linked above? If so can you compare the settings in your app to the ones in mine.

My Demo App

https://www.arcgis.com/sharing/rest/content/items/65d52b1bf18d4c42a68137617d3062fa/data?f=json

Your app settings:

:https://pdxschools.maps.arcgis.com/sharing/rest/content/items/7b665b666982448b86985e4a3cd1a11a/data?f=json

Re: Zone Lookup Issues

LeviCecil — Mon, 11 Sep 2023 19:41:08 GMT

Yes, it's working in your example. The only difference I'm seeing is in the preset layer effects.

Re: Zone Lookup Issues

PaulCone2 — Wed, 11 Oct 2023 00:27:16 GMT

I'm also attempting to use Zone Lookup (also here in Portland -- hi @LeviCecil!) to show our new Portland City Council Districts. I set Use layer effects successfully, but in this case the only result we need to show is the highlighted District with the District number, which is already labeled on the map, and there is no need for a popup as the data from the columns aren't relevant for the public on this map. How can I turn the popup off?

Portland City Council Districts (arcgis.com)

Paul

Re: Zone Lookup Issues

KellyHutchins — Wed, 11 Oct 2023 00:39:52 GMT

In the app configuration go to Zone Lookup> Options and deselect the "Enable map pop-up on zoom" property.

Re: Zone Lookup Issues

PaulCone2 — Wed, 11 Oct 2023 14:49:12 GMT

I tried that. I still get a popup.

Re: Zone Lookup Issues

KellyHutchins — Wed, 11 Oct 2023 16:21:47 GMT

Do you mean the popup information in the side panel? If so no we don't have a config option to disable that. You could update the popup to contain a custom description that just lists the info you want instead of the list of fields.

If you really don't want anything except the search/info to appear in that side panel you could paste the following into the "Custom CSS" field located under Theme & Layout > Theme

#resultsPanel{ display:none; }

In a future release we plan to have a map only version available and this might suit your needs better but it won't be available until next year.

Re: Zone Lookup Issues

PaulCone2 — Thu, 12 Oct 2023 16:11:08 GMT

Ok, I tried it without the popup, but it was lacking a bit, so I tried it with, and now on mobile, the popup covers up the result pin...

So I'm tempted to try Experience Builder and a Mobile View there to see if I can get a better experience, but that feels like overkill.

Re: Zone Lookup Issues

PaulCone2 — Thu, 12 Oct 2023 16:16:33 GMT

Also, clicking on the map or using the Find my Current Location both return No Result Found, even on mobile. ???

Re: Zone Lookup Issues

KellyHutchins — Thu, 12 Oct 2023 16:21:27 GMT

This issue came up a few weeks ago and I updated the app logic so that the pin isn't covered. This update will go out in the next release of Online in a few weeks. Here's how the update will look.

Re: Zone Lookup Issues

KellyHutchins — Thu, 12 Oct 2023 16:22:55 GMT

Do you have data in that area? Is your map public? If so can you share the link so we can take a look. Do you have a custom locator in the app?

Re: Zone Lookup Issues

PaulCone2 — Thu, 12 Oct 2023 16:28:23 GMT

That's great -- looking forward to it.