topic Re: Zone Lookup "No Results Found" Persisting in ArcGIS Instant Apps Questions

Zone Lookup "No Results Found" Persisting

LeviCecil — Wed, 19 Jul 2023 17:50:37 GMT

I'm building a school locator with the Zone Lookup. If I click outside of our region where there are no polygons, the app returns "no results found." When I click inside our zones, it keeps saying no results found. I have to refresh the web page for it to work. Is this something that's being addressed? It's going to lead to lots of complaint calls and emails.

Re: Zone Lookup "No Results Found" Persisting

KellyHutchins — Wed, 19 Jul 2023 17:55:43 GMT

I tested with the default zone lookup app and can't reproduce. Are you able to share your app? Can you reproduce with this test app: https://www.arcgis.com/apps/instant/lookup/index.html?find=Darcys%2520Decodesign

Re: Zone Lookup "No Results Found" Persisting

LeviCecil — Wed, 19 Jul 2023 18:04:54 GMT

Hi Kelly. I'm not able to reproduce that in the default.

Here is my app https://pdxschools.maps.arcgis.com/apps/instant/lookup/index.html?appid=7b665b666982448b86985e4a3cd1a11a

Re: Zone Lookup "No Results Found" Persisting

KellyHutchins — Wed, 19 Jul 2023 18:10:46 GMT

@LeviCecil that requires credentials and I'm unable to access the app. Can you tell me a bit about how you have it configured. For example which properties have you set?

Re: Zone Lookup "No Results Found" Persisting

LeviCecil — Wed, 19 Jul 2023 18:11:47 GMT

Huh, I shared it publicly. Try this https://pdxschools.maps.arcgis.com/apps/instant/lookup/index.html?appid=7b665b666982448b86985e4a3cd1a11a

Re: Zone Lookup "No Results Found" Persisting

KellyHutchins — Wed, 19 Jul 2023 18:15:49 GMT

It's still prompting me for credentials. Maybe the data isn't public?

Re: Zone Lookup "No Results Found" Persisting

LeviCecil — Wed, 19 Jul 2023 18:18:02 GMT

Oh yeah, sorry. The schools layer is now public

Re: Zone Lookup "No Results Found" Persisting

KellyHutchins — Wed, 19 Jul 2023 18:26:05 GMT

I can't reproduce the issue with your app either. If I click outside the area I do get the no results message. But if I then click inside the area I see the results and the message no longer appears. I tested on both mobile and desktop using the Chrome browser.

Are you using a different browser? Could you also try viewing the app in your browsers incognito (or private) mode to rule out any issues with the browsers cache?

Re: Zone Lookup "No Results Found" Persisting

LeviCecil — Wed, 19 Jul 2023 18:31:03 GMT

Ah OK, I'm not able to recreate it now either.

Re: Zone Lookup "No Results Found" Persisting

KellyHutchins — Wed, 19 Jul 2023 18:32:31 GMT

Great! Let me know if you have issues with this again and I'd be happy to look into it more closely.

Re: Zone Lookup "No Results Found" Persisting

LeviCecil — Wed, 19 Jul 2023 18:33:40 GMT

Thank you!