topic Re: ArcGIS Insight Desktop Problem in ArcGIS Insights Questions

ArcGIS Insight Desktop Problem

PatrickAvanesians — Fri, 11 Dec 2020 20:32:51 GMT

Hi,

I have installed ArcGIS Insight Desktop on my PC and I connected to my organization account and activated license. When I open ArcGIS Insight Desktop, I can create a workbook but I can not enter inside the workbook to add data or feature layers or .......

This is the screenshot when I try to open. It is showing this and nothing happens. Any help will be appreciated.

Re: ArcGIS Insight Desktop Problem

JonathanPollack — Tue, 29 Dec 2020 18:45:56 GMT

I have the same issue, any luck?

Re: ArcGIS Insight Desktop Problem

Mary_Murphy — Fri, 16 Apr 2021 02:17:48 GMT

Hi all - are you still having this issue?

Re: ArcGIS Insight Desktop Problem

ShannonVeraldi2 — Tue, 06 Jul 2021 18:23:50 GMT

I am having this issue

Re: ArcGIS Insight Desktop Problem

AkshayHarshe — Tue, 13 Jul 2021 18:48:33 GMT

@ShannonVeraldi2 @PatrickAvanesians @JonathanPollack

Can you please elaborate on which version of ArcGIS Insights Desktop you are using?

Did you activate it using ArcGIS Online organization or Enterprise?

Does the user you are using to activate the license has an insights License associated with them?

I would like to try and replicate this issue.

Re: ArcGIS Insight Desktop Problem

PatrickAvanesians — Tue, 13 Jul 2021 18:58:31 GMT

Hi,

My problem has been solved.

Re: ArcGIS Insight Desktop Problem

Mary_Murphy — Mon, 19 Jul 2021 05:46:31 GMT

Hey! Excellent news - can you expand on what you did to fix it? Thank you!

Re: ArcGIS Insight Desktop Problem

PatrickAvanesians — Mon, 19 Jul 2021 15:01:19 GMT

Hi,

I just uninstalled and reinstalled the desktop version and the problem was gone. I do not know exactly what happened there and what caused the problem.

Re: ArcGIS Insight Desktop Problem

Mary_Murphy — Tue, 20 Jul 2021 01:56:22 GMT

Hey - is this still an issue?