https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1066377#M785 <P>Hello Jonathan,</P><P>Sorry to hear about the Insights troubles. Would you be able to create a tech support incident to get to the bottom of this? If you want to drop me an email, we can do a screen share and I can try to help, but I do think that tech support would be most efficient. ssandusky@esri.com</P><P>&nbsp;</P> Wed, 09 Jun 2021 14:20:38 GMT Scott_atEsri 2021-06-09T14:20:38Z https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1065872#M784 <P>Before I rant, I do like Insights, it's just infuriating me.</P><P>So, what's going on?</P><P>I've created a number of insights to embed into our Climate and Nature Emergency strategy, which I've created in ExpB - think of it as a living data document.</P><P><A href="https://experience.arcgis.com/experience/54b1b847e0324cec9670d30e2f0cbffc/page/page_3/" target="_blank">CaNE v6 (arcgis.com)</A></P><P>As an example, here's one of the pages from that experience.<BR /><BR />Now, I want to make a minor frame position change to one or two of the Insights - unfortunately, once those changes have been made and I go to "Share As", "Update" and, after a moment or two, I get the "Something is Wrong" message.<BR /><BR />Some of the data is very simple, nothing more than a few lines and attributes in a hosted feature service. The data structure hasn't changed, the permissions are all the same, in fact it may have only been an hour or so since the Insight was created.&nbsp;When creating the Insight, I usually copy the data to the Workbook.</P><P>The Insight is created either within Insights Online within AGOL, or desktop - to be honest doesn't really matter the "Something Went Wrong" outcome pervades both.</P><P>What I also don't quite get, despite the "Something Went Wrong", the Insight still clearly works - it just fails to update or allow me to change anything about it.</P><P><BR />Can anyone help?! I don't want to go back and recreate these Insights again.</P> Tue, 08 Jun 2021 07:02:55 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1065872#M784 JonathanMcDougall 2021-06-08T07:02:55Z https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1066377#M785 <P>Hello Jonathan,</P><P>Sorry to hear about the Insights troubles. Would you be able to create a tech support incident to get to the bottom of this? If you want to drop me an email, we can do a screen share and I can try to help, but I do think that tech support would be most efficient. ssandusky@esri.com</P><P>&nbsp;</P> Wed, 09 Jun 2021 14:20:38 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1066377#M785 Scott_atEsri 2021-06-09T14:20:38Z https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1076169#M816 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/392263">@SineKelly</a>&nbsp;</P><P>Thank you to Sine for the support.</P> Wed, 07 Jul 2021 01:58:20 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-fed-up/m-p/1076169#M816 JonathanMcDougall 2021-07-07T01:58:20Z