topic Re: Trial not working in ArcGIS Insights Questions

Trial not working

Jose_NicolasBaene — Tue, 18 Feb 2020 16:20:31 GMT

Hello!

We have a couple of customers trying to create a trial account to test ArcGIS Insights, but after completing the form, it shows a screen which says an error has ocurred and afterwards it doesn´t allow to access Insights or get another trial.

Has anyone had this error and what can we do to enable our customers to get the trial?

Thanks

Re: Trial not working

MalloryDelgadillo — Tue, 18 Feb 2020 17:08:24 GMT

Hi Jose Nicolas Baene,

Thank you for bringing this to our attention. The team is working to resolve this issue across all trial experiences.

I will reach back out once the issue is resolved.

With kind regards,

Mallory Delgadillo

Re: Trial not working

ScottSandusky — Thu, 23 Apr 2020 20:52:47 GMT

Hello Jose,

I understand that you are able to access the trial now. Please let us know if that is not the case. Thanks, Scott