topic Re: &quot;Something went wrong&quot; error when using a shared model. in ArcGIS Insights Questions https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833994#M373 <HTML><HEAD></HEAD><BODY><P>I am working with Enterprise, and an internalized Portal.&nbsp;</P><P>It is specific to several shared models, but not all models.&nbsp; All of these models have been shared by the same user.&nbsp;</P></BODY></HTML> Tue, 08 Jan 2019 21:47:07 GMT TannerWride 2019-01-08T21:47:07Z "Something went wrong" error when using a shared model. https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833992#M371 <HTML><HEAD></HEAD><BODY><P>I've been shared an Insights model but when I go to update the data, it shows that no fields need to be updated, and therefore can not update my models.&nbsp; Any ideas on what may have happened?&nbsp;</P></BODY></HTML> Tue, 08 Jan 2019 21:25:56 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833992#M371 TannerWride 2019-01-08T21:25:56Z Re: "Something went wrong" error when using a shared model. https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833993#M372 <HTML><HEAD></HEAD><BODY><P>Hello&nbsp;Tanner,</P><P style="background-color: #ffffff; border: 0px; font-size: 14px;">Could you please confirm the following details:</P><UL style="background-color: #ffffff; border: 0px; font-size: 14px; padding: 0px 0px 0px 30px;"><LI style="border: 0px; font-weight: inherit; font-size: 14px; margin: 0.5ex 0px;">Are you working with Insights Online or Insights Enterprise.</LI><LI style="border: 0px; font-weight: inherit; font-size: 14px; margin: 0.5ex 0px;">Is the issue specific to just one user or one Shared Model or is it occurring with all the Models/users.</LI></UL></BODY></HTML> Tue, 08 Jan 2019 21:42:58 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833993#M372 ArchitSrivastava1 2019-01-08T21:42:58Z Re: "Something went wrong" error when using a shared model. https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833994#M373 <HTML><HEAD></HEAD><BODY><P>I am working with Enterprise, and an internalized Portal.&nbsp;</P><P>It is specific to several shared models, but not all models.&nbsp; All of these models have been shared by the same user.&nbsp;</P></BODY></HTML> Tue, 08 Jan 2019 21:47:07 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833994#M373 TannerWride 2019-01-08T21:47:07Z Re: "Something went wrong" error when using a shared model. https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833995#M374 <HTML><HEAD></HEAD><BODY><P>Thanks for answering my queries. Could you trying creating a Model using your user name and trying performing the same workflow as the other models?</P><P>Also, the models which are failing do they have different workflows or any one common dataset?</P><P></P><P>Kind Regards,</P><P>Archit</P></BODY></HTML> Tue, 08 Jan 2019 22:33:42 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833995#M374 ArchitSrivastava1 2019-01-08T22:33:42Z Re: "Something went wrong" error when using a shared model. https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833996#M375 <HTML><HEAD></HEAD><BODY><P>I will give that a try, the models are somewhat complex, and there are many of them.&nbsp; It would take a considerable amount of time to reproduce.&nbsp; I suppose that is how it goes sometimes.&nbsp; Thank you for your help, I will try that and see what will happen.&nbsp;</P><P></P><P>They may have a common dataset.&nbsp; I will dig deeper.&nbsp; Thanks!</P></BODY></HTML> Tue, 08 Jan 2019 22:38:00 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833996#M375 TannerWride 2019-01-08T22:38:00Z Re: "Something went wrong" error when using a shared model. https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833997#M376 <HTML><HEAD></HEAD><BODY><P>Thanks a lot for the response. If the model are complex and causing the issue. I would recommend contacting ESRI support Services and creating a case for further analysis of the cause of this issue. Take a look at doc below:</P><P><A href="https://community.esri.com/groups/technical-support/blog/2017/03/28/esri-support-update-using-my-esri-and-the-request-case-form">https://community.esri.com/groups/technical-support/blog/2017/03/28/esri-support-update-using-my-esri-and-the-request-case-form</A>&nbsp;</P><P>Hope it help!</P><P></P><P>Kind Regards,</P><P>Archit</P></BODY></HTML> Tue, 08 Jan 2019 22:44:36 GMT https://community.esri.com/t5/arcgis-insights-questions/quot-something-went-wrong-quot-error-when-using-a/m-p/833997#M376 ArchitSrivastava1 2019-01-08T22:44:36Z