topic Re: Insights cannot create new workbook in ArcGIS Insights Questions https://community.esri.com/t5/arcgis-insights-questions/insights-cannot-create-new-workbook/m-p/788229#M160 <HTML><HEAD></HEAD><BODY><P>NM: I needed to set up a Hosting Server on my Portal.</P></BODY></HTML> Mon, 19 Jun 2017 18:47:36 GMT DirkVandervoort 2017-06-19T18:47:36Z Insights cannot create new workbook https://community.esri.com/t5/arcgis-insights-questions/insights-cannot-create-new-workbook/m-p/788228#M159 <HTML><HEAD></HEAD><BODY><P>I just completed installation, licensing, etc. of Insights on my site. Now I can launch Insights from my Portal.</P><P></P><P>However, when I click "New workbook", nothing happens. Looking at the debugger I see the following:</P><P></P><P><SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; float: right; text-align: right; max-width: 100%; margin-left: 4px; color: #222222; font-family: Consolas, 'Lucida Console', 'Courier New', monospace; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fff0f0; text-decoration-style: initial; text-decoration-color: initial;"><SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">core-cf34f6bd63.js:6</SPAN> </SPAN><SPAN style="-webkit-text-stroke-width: 0px; font-variant-caps: normal; color: red !important; white-space: pre-wrap; font-weight: normal; letter-spacing: normal; font-size: 12px !important; min-height: 0px; text-decoration-style: initial; font-style: normal; box-sizing: border-box; background-color: #fff0f0; text-transform: none; word-spacing: 0px; text-indent: 0px; font-family: Consolas, 'Lucida Console', 'Courier New', monospace; orphans: 2; text-decoration-color: initial; font-variant-ligatures: normal; widows: 2; min-width: 0px; text-align: start;">Error: Create Service exception '<BR />Exception: no protocol: null/admin/services/exists'<BR />&nbsp;&nbsp;&nbsp; at Object.E.t.load (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">js-api.js?1.2.1.0125:249</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at <SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:66</SPAN><BR />&nbsp;&nbsp;&nbsp; at d (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:85</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at c (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:84</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at g.Deferred.resolve.callback (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:86</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at d (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:85</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at c (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:84</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at g.Deferred.resolve.callback (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:86</SPAN>)<BR />&nbsp;&nbsp;&nbsp; at <SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:70</SPAN><BR />&nbsp;&nbsp;&nbsp; at k (<SPAN style="min-width: 0px; min-height: 0px; box-sizing: border-box; color: #545454; text-decoration: underline; cursor: pointer; word-break: break-all;">dojo.js:89</SPAN>)</SPAN></P><P></P><P>Does anyone recognize this?</P><P><BR />TIA</P></BODY></HTML> Mon, 19 Jun 2017 18:40:42 GMT https://community.esri.com/t5/arcgis-insights-questions/insights-cannot-create-new-workbook/m-p/788228#M159 DirkVandervoort 2017-06-19T18:40:42Z Re: Insights cannot create new workbook https://community.esri.com/t5/arcgis-insights-questions/insights-cannot-create-new-workbook/m-p/788229#M160 <HTML><HEAD></HEAD><BODY><P>NM: I needed to set up a Hosting Server on my Portal.</P></BODY></HTML> Mon, 19 Jun 2017 18:47:36 GMT https://community.esri.com/t5/arcgis-insights-questions/insights-cannot-create-new-workbook/m-p/788229#M160 DirkVandervoort 2017-06-19T18:47:36Z