When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise?

Jade_Freeman — Thu, 20 Apr 2023 12:22:39 GMT

An issue for administrators is understanding user behavior of users using the Indoors mobile app. We have posted a related idea here.

If users are using a map that is largely referencing online content (feature services), we can get some idea by looking at the number of requests to services used by the map(s) they are using. However, when the map is designed to be offline capable, and most of the data is packaged into the map, there is very little we can measure.

We've developed a logging framework that parses IIS logs that we are using to help provide insight into user behavior by looking at requests to the couple of dynamic layers/categories such as wayfinding barriers and work orders. However, we also see that the Indoors mobile app will make requests for the ArcGIS Enterprise item of the MMPK and would like to better understand when the Indoors mobile app will make these requests (https://mydomain/portal/sharing/rest/content/<<MMPK Item ID>>):

When the application is started and the user has previously opened the map?
When the application has been running in the background and the user switches back to the application?
On some interval to check for updates to the map?
Other?

@GauravJobanputra hoping you might be able to chime in!

Thanks!

Re: When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise?

GauravJobanputra — Fri, 21 Apr 2023 03:36:52 GMT

Hello @Jade_Freeman

The Indoors mobile apps check for an update for the MMPK (itemID) in the following ways and presents an alert:

For currently selected and any downloaded map - When user performs a pull-to-refresh on the map selection screen

For currently selected map only - When user launches the app or brings the app to foreground

Re: When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise?

Jade_Freeman — Fri, 21 Apr 2023 13:12:35 GMT

Perfect, thank you @GauravJobanputra !

topic Re: When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise? in ArcGIS Indoors Questions

When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise?

Re: When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise?

Re: When does the Indoors mobile app request the item for the MMPK from ArcGIS Enterprise?