topic Re: New Reservation model configuration in ArcGIS Indoors Questions

New Reservation model configuration

TimothyLowrimore — Thu, 12 May 2022 19:52:16 GMT

I am testing out the new 2.9 data model including the new Reservation model and the AreaRoles capability for Reservation Managers to book reservation for another person. I followed the setup instructions and I believe I have it configured correctly however in the Space Planner when attempting to assign a Reservation Manager to a hotel the dialog just hangs. From the network traffic we can see it attempting to batch requests for Occupants and it gets to 10 batches or so and just hangs and becomes non-responsive.

We have the AreaRoles table and Reservation layer in the Space Planner Web Map and WFL, and we have both of those added from the Space Planner WFL to the Viewer map.

I have edited the AreaRoles table in the WFL from a session in Pro and added myself manually as a Reservation Manager however with that I still don't get any option to book a reservation for another person.

Re: New Reservation model configuration

Jinho_Kang — Fri, 13 May 2022 06:05:53 GMT

Hi Timothy.

Along with the AreaRoles table, the reservation feature class requires (manually for the current release) adding two new field columns to enable the hotel booking for someone else.

https://doc.arcgis.com/en/indoors/viewer/get-started-with-workspace-reservations.htm#:~:text=Optionally%2C%20add%20the%20following%20columns%20to%20the%20Reservations%20layer%20if%20you%20plan%20to%20create%20Reservation%20Managers%20who%20can%20book%20office%20hotels%20for%20someone%20else%3A

Look for "RESERVED_BY_USERNAME" and "RESERVED_BY_FULLNAME" instructions.

Thank you.

Re: New Reservation model configuration

MichaelJenkins — Fri, 13 May 2022 16:12:09 GMT

According to the documentation, the Reservation layer should be hosted in its own WFL, not the one with Space Planner layers. Should the AreaRoles table be in the same WFL as the Reservation layer or Space Planner layers? Or on its own?

What needs to be done on the Indoor Viewer side of the configuration?

Re: New Reservation model configuration

TimothyLowrimore — Fri, 13 May 2022 17:58:55 GMT

Hi Jinko,

This is how we have manually added the required fields onto the Reservations layer:

Re: New Reservation model configuration

Jinho_Kang — Fri, 13 May 2022 19:01:58 GMT

Hi Timothy.

Are you using this through ArcGIS Online? or ArcGIS Enterprise?

Thanks.

Re: New Reservation model configuration

GauravJobanputra — Fri, 13 May 2022 19:06:20 GMT

@Jinho_Kang they are on ArcGIS Online and we are going to inspect the configuration.

Re: New Reservation model configuration

GauravJobanputra — Fri, 13 May 2022 19:09:18 GMT

@MichaelJenkins the AreaRoles table needs to be in the same WFL as the Space Planner layers. We can inspect the service together.

Re: New Reservation model configuration

TimothyLowrimore — Wed, 29 Jun 2022 22:51:31 GMT

Hi @GauravJobanputra and @Jinho_Kang,

We are still having this issue with not being able to successfully use the Reservation Manager functionality.