topic Re: Unable to search for POIs in Indoor Viewer in ArcGIS Indoors Questions

Unable to search for POIs in Indoor Viewer

Anonymous User — Fri, 02 Jul 2021 15:15:09 GMT

I have just recently published all my data into enterprise and started viewing the web mapping app in Indoor viewer. I am able to search for and locate any of my units. However, none of my points of interest will show up when using the search bar. These points are in the app, I can see the layers and even select them manually to view their pop up into. I just can't seem to search for them to locate them. Anyone have any solution to this?

Re: Unable to search for POIs in Indoor Viewer

GauravJobanputra — Fri, 02 Jul 2021 18:00:27 GMT

Hi Connor,

Looks like you probably haven't configured the categories for your POI layer yet. Please refer Create an Indoors category topic in the documentation. Once you have created one or more categories, you will see them in the Explore panel in Indoor Viewer and the features will also appear in Search.

- Gaurav

Re: Unable to search for POIs in Indoor Viewer

Anonymous User — Tue, 06 Jul 2021 13:54:28 GMT

I have created Indoors categories in Pro in seems. I have multiple different category groups and categories configured. However, I just noticed that when my web map is added to the app, it says "No categories table" underneath the title of the web map. Any reason why this is the case?

Re: Unable to search for POIs in Indoor Viewer

GauravJobanputra — Tue, 06 Jul 2021 18:18:44 GMT

Hi Connor,

What version of ArcGIS Enterprise and ArcGIS Pro are you on?

- Gaurav

Re: Unable to search for POIs in Indoor Viewer

Anonymous User — Tue, 06 Jul 2021 18:30:23 GMT

ArcGIS Pro: 2.8.813

ArcGIS Enterprise: 10.9

Re: Unable to search for POIs in Indoor Viewer

GauravJobanputra — Tue, 06 Jul 2021 18:45:20 GMT

If possible, can you also attach screenshots of the Contents pane (list by Data Source tab activated) and Configure Indoors Categories pane (Categories tab activated) from ArcGIS Pro and the pane in the Configure App wizard where you see the 'No categories table' message?

Re: Unable to search for POIs in Indoor Viewer

Anonymous User — Tue, 06 Jul 2021 19:09:44 GMT

Re: Unable to search for POIs in Indoor Viewer

GauravJobanputra — Tue, 06 Jul 2021 22:49:09 GMT

Hi Connor,

Can you confirm if the web map (POITest4 from your image) was created using Pro 2.8 after creating the indoor categories? If not, then can you go through these steps and create a new one?

- Gaurav

Re: Unable to search for POIs in Indoor Viewer

Anonymous User — Wed, 07 Jul 2021 12:27:08 GMT

It was created using Pro 2.8. I also tried to create it again to double check; still receiving the "no categories table" message

Re: Unable to search for POIs in Indoor Viewer

Anonymous User — Mon, 12 Jul 2021 19:25:32 GMT

Update: The problem was resolved after resharing the web map as a web map. The tutorial I followed specified to share it as a web layer, this turned out to be an error.