topic Map Data not yet available in ArcGIS Image Server Questions https://community.esri.com/t5/arcgis-image-server-questions/map-data-not-yet-available/m-p/598903#M1317 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I have one question. we have some problems after we pass scale 1:1,128 the image disappear.&nbsp; we did not have this problem some months ago with puerto rico area. Now the imagery service do not have images after this scale? </P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/174062_pastedImage_0.png" style="max-width: 1200px; max-height: 900px;" /></P><P></P><P>Thanks,</P><P></P><P>DiegoLlamas</P></BODY></HTML> Wed, 27 Jan 2016 14:01:22 GMT DiegoLlamas 2016-01-27T14:01:22Z Map Data not yet available https://community.esri.com/t5/arcgis-image-server-questions/map-data-not-yet-available/m-p/598903#M1317 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I have one question. we have some problems after we pass scale 1:1,128 the image disappear.&nbsp; we did not have this problem some months ago with puerto rico area. Now the imagery service do not have images after this scale? </P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/174062_pastedImage_0.png" style="max-width: 1200px; max-height: 900px;" /></P><P></P><P>Thanks,</P><P></P><P>DiegoLlamas</P></BODY></HTML> Wed, 27 Jan 2016 14:01:22 GMT https://community.esri.com/t5/arcgis-image-server-questions/map-data-not-yet-available/m-p/598903#M1317 DiegoLlamas 2016-01-27T14:01:22Z Re: Map Data not yet available https://community.esri.com/t5/arcgis-image-server-questions/map-data-not-yet-available/m-p/598904#M1318 <HTML><HEAD></HEAD><BODY><P>What service are you using?&nbsp; Is it one you have locally on your ArcGIS Server?&nbsp; If so, are you sure you created the cache for that area, at that scale?</P><P></P><P>If one that is hosted on ArcGIS Online...maybe it isn't cached at that scale from that service.&nbsp; We have a lot of issues with that in Alaska....the data isn't available at those scales, so they are just blank of have that "Map data not yet available"&nbsp;&nbsp; Whether is ever will be for our area or no is a question.</P><P></P><P>If it was there a couple months ago...maybe they are refreshing the cache.&nbsp;&nbsp;&nbsp; ??</P></BODY></HTML> Thu, 28 Jan 2016 03:28:41 GMT https://community.esri.com/t5/arcgis-image-server-questions/map-data-not-yet-available/m-p/598904#M1318 RebeccaStrauch__GISP 2016-01-28T03:28:41Z