topic ArcGIS Hub supporting https on custom domains in ArcGIS Hub Questions

ArcGIS Hub supporting https on custom domains

DarrenHaag — Fri, 08 Jun 2018 13:50:02 GMT

A Question on ArcGIS Hub / Open Data.

Is there a timeframe for supporting https on custom domains? If not, is there currently a workaround that can be applied (requesting a new ssl, etc..) to ensure https traffic has no issue accessing the custom domain?

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Fri, 08 Jun 2018 13:52:29 GMT

We are actively working on it. Hope to have something in July or August. Once completed, the feature will upgrade existing HTTP custom domains to also support HTTPS automatically (if all goes to plan).

Re: ArcGIS Hub supporting https on custom domains

DarrenHaag — Fri, 08 Jun 2018 19:44:41 GMT

Thank you for the update!

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Tue, 31 Jul 2018 15:14:08 GMT

Hello Graham,

Just wondering if this update is still on track?

Thanks

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Tue, 31 Jul 2018 15:43:43 GMT

Still working towards it!

Re: ArcGIS Hub supporting https on custom domains

PeteSmyth1 — Thu, 20 Sep 2018 00:32:27 GMT

Hi Graham Hudgins,

Any further news on this? Has this been implemented yet ??

Is there a bug or change I can add my details to so I can be notified when this is finalised?

Thanks
Pete

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Mon, 24 Sep 2018 12:11:06 GMT

I know we are off on the timeline I provided above but it's still a top priority. Our implementation will upgrade your custom domain to HTTPS automatically when it goes live. I will post here when it's out!

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Fri, 02 Nov 2018 15:50:10 GMT

Any movement on this?

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Fri, 02 Nov 2018 16:07:11 GMT

Yes...the system is very close to going out. You will automatically get an HTTPS certificate for your existing custom domain. Part of our massive delays have been ensuring the system is secure since we will be issuing a certificate for your domain.

This is is one of those times on a product team where I have to admit to you, our customer, that we miss judged the timeline in a very significant way. The team working on this hasn’t stopped working and won’t stop working until it’s done. We know just how important secured connections are

apologies again. It’s moving just not at the speed I thought back in July.

Re: ArcGIS Hub supporting https on custom domains

PamBond1 — Wed, 23 Jan 2019 21:47:52 GMT

Any updates on this? We would also like to use an https custom domain. It sporadically causes issues with different browsers as http. THANKS!

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Wed, 23 Jan 2019 21:51:18 GMT

We have issued HTTPS certificates for all the existing custom domains that we could. We ran into a few that had issues with how their domain issuing authority set up their domain that we're working through.

Later this year we'll be adding support for enforcement on your custom domains.

Please test out your domain over HTTPS and let me know if you have problems!

Edit: also all new custom domains registered to a Hub Site should get their HTTPS certificate within 24 hours

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Wed, 23 Jan 2019 21:58:47 GMT

I am still getting a not secure error:

Re: ArcGIS Hub supporting https on custom domains

PamBond1 — Wed, 23 Jan 2019 21:59:30 GMT

It seems to be having problems.

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Wed, 23 Jan 2019 23:19:29 GMT

it appears your CNAME was not setup to exactly to our documentation. You need to set your CNAME according to the below instructions exactly: Rather than setting the CNAME to your site's URL you set it to the hub.arcgis.com URL so our infrastructure can let your CNAME move from site to site.

Given a few others have had the same issue we're going to make a few updates to the UI that sets this in the coming months.

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Wed, 23 Jan 2019 23:19:48 GMT

Given a few others have had the same issue we're going to make a few updates to the UI that sets this in the coming months.

Re: ArcGIS Hub supporting https on custom domains

DarrenHaag — Thu, 24 Jan 2019 02:32:04 GMT

The site worked when visiting through https.

Thank You and the team for their hard work on this!

Quick question, we will be doing a major push on our open data initiative and I am about halfway done building the site. When we push this live, it will also have a custom domain. Are any new sites automatically getting a cert or should we work with esri to make sure it happens?

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Thu, 24 Jan 2019 02:41:39 GMT

We should issue a cert within 24 hours of your domain being registered to your Hub Site.

Re: ArcGIS Hub supporting https on custom domains

Anonymous User — Thu, 24 Jan 2019 15:48:51 GMT

Yep you are correct, we had to do that originally because it wasn't working the way you describe before. I swapped it over this morning through and the new CNAME is working without issue. Thank you

Re: ArcGIS Hub supporting https on custom domains

PamBond1 — Thu, 24 Jan 2019 18:29:55 GMT

Great. I passed this along to our web team and have been told the CNAME record has been created. Now I just need to wait 24 hours for Esri to issue a certificate?

Re: ArcGIS Hub supporting https on custom domains

PamBond1 — Fri, 25 Jan 2019 15:14:10 GMT

Our open data site is now working with https. Awesome sauce. Thanks Graham Hudgins‌