topic Re: Phantom items in Open Data Beta in ArcGIS Hub Questions

Phantom items in Open Data Beta

KevinDunlop — Fri, 18 Nov 2016 15:10:24 GMT

I am having an issue with Phantom items in the Open Data Beta. Basically, it will create two records for the same item, one gets update and the other does not. It happens when changing ownership and index number. I am able to reproduce this problem by following steps:

1. Create an Feature Layer in AGOL under first user (ex myUser). I used URL of https://myOrg.com/arcgis/rest/services/myFolder/mySerice/MapServer/13 for example

2. Assign Feature Layer to a group(s).

3. Change ownership to a different user (ex myOrg)

4. In a new browser tab, update index in Open Data data manager

5. In previous AGOL tab, change layer index in URL. Example change 13 to 7 so that it is now https://myOrg.com/arcgis/rest/services/myFolder/mySerice/MapServer/7

6. In previous Open Data tab, update index in Open Data data manager

You show now have two records for the same layer but with different users each. You can test this by deleting feature layer. One of the records will disappear and the other will remain. In addition, the remaining layer points to a broken URL.

I have been unable to remove these phantom item records no matter what I try. Here is some screen shots on an example (Railroad).

Does anyone know how to remove these phantom items? Thanks,

Kevin Dunlop

GIS Database Developer

Prince William County.

Re: Phantom items in Open Data Beta

C_EHoward — Fri, 18 Nov 2016 15:19:47 GMT

I have a similar problem that just started happening again this morning.I updated my map service with additional layers/tables and now there are duplicates because the names are the same.

In the past, the Open Data team has had to go in and remove phantom stuff but sometimes updating the index takes care of it. I am hoping that the indexing I restarted will address the issue. But I do notice that this happens when I try and work with an existing service more than when adding a new one. So maybe be patient and see what happens?

I notice you didnt have any errors/warnings in your data listing, a good thing but that would be my other theory.

Good luck-- I have an interest in your site being up and running (fellow DMV'er here )

Re: Phantom items in Open Data Beta

CourtneyClaessens — Fri, 18 Nov 2016 15:22:02 GMT

Hi Kevin,

Can you please provide the open data URLs for the dataset you'd like to be removed?

Thank you for the detailed STR - I will log a bug with our engineering team.

Courtney

Re: Phantom items in Open Data Beta

CourtneyClaessens — Fri, 18 Nov 2016 15:22:27 GMT

Hi Charlene,

Let me know if this doesn't clear up and we'll take a look.

Courtney

Re: Phantom items in Open Data Beta

C_EHoward — Fri, 18 Nov 2016 15:27:02 GMT

Thanks Courtney. I am going to see if it resolves itself soon. I even created a new content item and un-shared the old one but it they both still appear. And strangely, only the tables in my service have items listed- the feature class (layer 0) does not appear....and that is what people are going to want to download. Before I updated the service, all layers were visible (one FC and 4 tables) and now with the updated service, only 5 tables are there (instead of one FC and 5 tables). And my duplicate service behaves the same way so I am thinking I may have to go back and look at the MXD as well.

Re: Phantom items in Open Data Beta

KevinDunlop — Fri, 18 Nov 2016 17:02:20 GMT

Hi Courtney,

The site is private since we are still building it but here are the URL.

http://gisbeta.pwcgov.opendata.arcgis.com/datasets/1e8289568fd94be1a870c9e8208b5741_2

http://gisbeta.pwcgov.opendata.arcgis.com/datasets/6889ccda4a3447beaceadf8cb553f287_4

Please let me know if you need any additional information.

Kevin

Re: Phantom items in Open Data Beta

C_EHoward — Fri, 18 Nov 2016 18:58:34 GMT

Courtney, I deleted the service but the content is still in Open Data despite deleting the content item as well. I would like to republish using this service name but do not want to until this phantom is banished to the netherworld. My rogue datasets can be found at Esri | ArcGIS Open Data with layers 0 through 5. thanks for the help.

Re: Phantom items in Open Data Beta

CourtneyClaessens — Fri, 18 Nov 2016 19:34:02 GMT

Hi Charlene,

Can you confirm that these are to be deleted:

http://rtdc.mwcog.opendata.arcgis.com/datasets/a544e25084cf4d1897c7a23c68b4e0f1_0

http://rtdc.mwcog.opendata.arcgis.com/datasets/a544e25084cf4d1897c7a23c68b4e0f1_1

http://rtdc.mwcog.opendata.arcgis.com/datasets/a544e25084cf4d1897c7a23c68b4e0f1_2

http://rtdc.mwcog.opendata.arcgis.com/datasets/a544e25084cf4d1897c7a23c68b4e0f1_3

http://rtdc.mwcog.opendata.arcgis.com/datasets/a544e25084cf4d1897c7a23c68b4e0f1_4

http://rtdc.mwcog.opendata.arcgis.com/datasets/a544e25084cf4d1897c7a23c68b4e0f1_5

I ask because I can still access the underlying services and the ArcGIS Online items for them.

For layer 0:

https://gis.mwcog.org/wa/rest/services/RTDC/CooperativeForecast/MapServer/0

https://www.arcgis.com/home/item.html?id=a544e25084cf4d1897c7a23c68b4e0f1

Re: Phantom items in Open Data Beta

C_EHoward — Fri, 18 Nov 2016 19:39:56 GMT

those are the right ones-- i see duplicate content for the same layers under the 'TAZ' service which does not exist anymore. the link to the metadata item is https://www.arcgis.com/home/item.html?id=48c3d9d7524c4f4faeb4ca446cfb2684 but that does not exist anymore . cleared browser again just to make sure

Re: Phantom items in Open Data Beta

CourtneyClaessens — Fri, 18 Nov 2016 19:44:26 GMT

Thank you Kevin, these have been removed.

Re: Phantom items in Open Data Beta

CourtneyClaessens — Fri, 18 Nov 2016 21:17:07 GMT

Alrighty you should be good to go now!

Re: Phantom items in Open Data Beta

C_EHoward — Mon, 21 Nov 2016 20:20:09 GMT

thanks- looks good!

Re: Phantom items in Open Data Beta

Anonymous User — Tue, 22 Nov 2016 16:58:07 GMT

I've also experienced problems with an orphan layer that I've ,unsuccessfully, tried to remove. After removing all share privileges and the Group share the layer continued to appear. Presently the layer appears 3 times , 2- orphans and 1 valid reference.

The orphan URLs are:

http://data.burnaby.ca/datasets/69aca4c2ac0f465e87cf94dea20abc4a_26

http://data.burnaby.ca/datasets/69aca4c2ac0f465e87cf94dea20abc4a_34

Thanks,

Terry.

Re: Phantom items in Open Data Beta

CourtneyClaessens — Tue, 22 Nov 2016 18:05:37 GMT

Hi Terry,

We've removed these from the index.

Courtney

Re: Phantom items in Open Data Beta

Anonymous User — Tue, 22 Nov 2016 19:15:33 GMT

Hey Courtney,

Much better thank you.

Terry.

Re: Phantom items in Open Data Beta

C_EHoward — Tue, 22 Nov 2016 19:37:31 GMT

How long should we expect to wait before unwanted/phantom datasets go away on their own? I have a couple more today even though I have unshared from open data. I know the index gets updated routinely but it may not be often enough based on all of the manual intervention your team has to do. And using the index buttons on the management page does not seem to do anything than generate a message that something is happening (but no moving icons as in the past). thanks-