topic Internet Explorer 11 & ArcGIS Hub in ArcGIS Hub Questions

Internet Explorer 11 & ArcGIS Hub

ShawnRoberts1 — Thu, 14 May 2020 14:28:44 GMT

it seems with the most recent ArcGIS Hub updates I'm unable to load most of my sites in IE 11.

I've tried it with a few other sites from across the internet (including a bunch on the Hub Gallery page) and get the same error on all of them.

Examples: Montana Forest Action Plan , City of Arlington, TX Performance Management , 10 Minute Walk Campaign. They all open fine in every other browser just not IE.

I've also tried just spinning up a blank hub site and got the same issue.

I think the issue is coming from the vendor js webpack modules but it's a bit tough to trace at the moment.

Any advice or tips (other than stop using IE trust me I wish we could) would be great.

Re: Internet Explorer 11 & ArcGIS Hub

Anonymous User — Thu, 14 May 2020 14:37:32 GMT

We're looking into it, thanks for the heads up

Re: Internet Explorer 11 & ArcGIS Hub

Anonymous User — Thu, 14 May 2020 18:34:59 GMT

Was a doozie, but should be resolved! We release a fix just now for this

Re: Internet Explorer 11 & ArcGIS Hub

ShawnRoberts1 — Thu, 14 May 2020 18:48:43 GMT

Perfect thanks Graham, its working on my end as well.

Thanks

Re: Internet Explorer 11 & ArcGIS Hub

Violet__Forster — Mon, 01 Jun 2020 14:33:49 GMT

Issues with IE 11, v11.836.18362.0 have been experienced as well. Chrome and Firefox work fine. Tested Hubs across multiple organizations and also reached out to their staff - same issue.

Re: Internet Explorer 11 & ArcGIS Hub

Anonymous User — Mon, 01 Jun 2020 14:56:15 GMT

We run automated testing on IE11 before every release. Several of us running IE11 machine are unable to reproduce the issue across the version you mentioned and 11.379.17763.0

can you please open a tech support case so they can narrow down what isn't working?

Re: Internet Explorer 11 & ArcGIS Hub

Violet__Forster — Mon, 01 Jun 2020 15:27:45 GMT

Thank you for the reply, I'll open a case.