topic Re: ArcGIS Hub- Site Settings- Broken UI in ArcGIS Hub Questions

ArcGIS Hub- Site Settings- Broken UI

Amanda__Huber — Mon, 30 Jun 2025 18:15:26 GMT

When trying to modify our Hub Site's settings and change the basemap, we experience a broken UI.
The basemap dropdown does not work, and closing via Cancel, X, or apply also does not work:

(view in My Videos)

Please advise.

Thank you,

Amanda Huber

Re: ArcGIS Hub- Site Settings- Broken UI

CodyPatterson — Mon, 30 Jun 2025 18:20:47 GMT

Hey @Amanda__Huber

I'm curious if you're seeing any console alerts thrown in your browser console? Anything showing any possible errors or missed requests would be what I would expect to see. If you're using AGOL, I'm assuming the June 25th update had broken it, as it seemed to have had a few issues.

Cody

Re: ArcGIS Hub- Site Settings- Broken UI

CodyPatterson — Mon, 30 Jun 2025 18:32:23 GMT

Hey @Amanda__Huber

From what I'm seeing, I'm reproducing this on my side. It appears that there may be a CORS issue on the ESRI side of things, my console is a little different but does the same exact thing yours is:

This appears that the AWS instance may either be having an issue on Amazon's side, but more than likely an ESRI bug, I would say the best idea would be to submit a bug report since it doesn't appear to be on our sides!

Cody

Re: ArcGIS Hub- Site Settings- Broken UI

Amanda__Huber — Mon, 30 Jun 2025 18:34:48 GMT

@CodyPatterson thanks for the response, yes we are-

(view in My Videos)

Was planning to submit a formal bug request as well, just wanted to post it here first since it seems to get more eyes on it usually. Thanks for confirming!