https://community.esri.com/t5/arcgis-hub-questions/error-loading-site-status-500/m-p/1621142#M6659 <P>One of our client's Enterprise Sites application suddenly broke somehow and is not loading. We get this "Error Loading Site. Status: 500" message everytime we try to open the site.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="davidson_0-1749128370495.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/133830iAE6342046C57DFCA/image-size/medium?v=v2&amp;px=400" role="button" title="davidson_0-1749128370495.png" alt="davidson_0-1749128370495.png" /></span></P><P>One thing we noticed is that from the Manage sites page, this site is showing 0 groups, whereas the others all show 1 group. I wonder if this is related to the error.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="davidson_1-1749128725822.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/133831iE18182040E818460/image-size/medium?v=v2&amp;px=400" role="button" title="davidson_1-1749128725822.png" alt="davidson_1-1749128725822.png" /></span></P><P>Have you come across this and found a solution?</P><P>Thanks</P><P>&nbsp;</P> Thu, 05 Jun 2025 13:08:13 GMT davidson 2025-06-05T13:08:13Z https://community.esri.com/t5/arcgis-hub-questions/error-loading-site-status-500/m-p/1621142#M6659 <P>One of our client's Enterprise Sites application suddenly broke somehow and is not loading. We get this "Error Loading Site. Status: 500" message everytime we try to open the site.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="davidson_0-1749128370495.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/133830iAE6342046C57DFCA/image-size/medium?v=v2&amp;px=400" role="button" title="davidson_0-1749128370495.png" alt="davidson_0-1749128370495.png" /></span></P><P>One thing we noticed is that from the Manage sites page, this site is showing 0 groups, whereas the others all show 1 group. I wonder if this is related to the error.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="davidson_1-1749128725822.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/133831iE18182040E818460/image-size/medium?v=v2&amp;px=400" role="button" title="davidson_1-1749128725822.png" alt="davidson_1-1749128725822.png" /></span></P><P>Have you come across this and found a solution?</P><P>Thanks</P><P>&nbsp;</P> Thu, 05 Jun 2025 13:08:13 GMT https://community.esri.com/t5/arcgis-hub-questions/error-loading-site-status-500/m-p/1621142#M6659 davidson 2025-06-05T13:08:13Z https://community.esri.com/t5/arcgis-hub-questions/error-loading-site-status-500/m-p/1621534#M6661 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/57076">@davidson</a>&nbsp;reach out to Esri Support Services to troubleshoot what the issue may be. Be sure to include what version of ArcGIS Enterprise your client is running and any other details that you may feel is relevant.</P> Fri, 06 Jun 2025 15:23:06 GMT https://community.esri.com/t5/arcgis-hub-questions/error-loading-site-status-500/m-p/1621534#M6661 BrianRollison 2025-06-06T15:23:06Z