topic Re: Cannot access anymore a Hub that was configured with a Custom Domain. Not even the "Configure" option is available in ArcGIS Hub Questions

Cannot access anymore a Hub that was configured with a Custom Domain. Not even the "Configure" option is available

PanGIS — Tue, 27 Aug 2024 10:43:16 GMT

Hi.

A Hub has been running for years with a custom domain.

Since last week the site the site cannot be found.

Logged in in Arcgis.com I cannot view or configure.

Any idea?

Thanks

ThomasHoman — Tue, 27 Aug 2024 11:53:57 GMT

Stepping into the networking background, was the DNS for the custom domain or other networking service allowed to expire?

PanGIS — Wed, 28 Aug 2024 07:36:07 GMT

Hi @ThomasHoman , you are right.

The IT had to reconfigure the custom domain/DNS that was sort of expired.

Anyway, they fixed it and now it works.

What was worrying me was that I could not access it at all, not even in editing mode.

ThomasHoman — Thu, 29 Aug 2024 03:44:32 GMT

Glad you got it sorted out.