topic Re: Tag based Query is not working in ArcGIS Hub Questions

Tag based Query is not working

Shiva_PrakashYaragal — Tue, 21 Jan 2020 12:25:18 GMT

We have built Geo hub.

While working on "Category" section we are facing problems related to tag based search.

Problem : In "category setting" section when we are using tag based search. The tag that we have defined are not getting populated. We have tags like "Waste", "solid" etc but these are not coming in drop down. Previously these tags used to get populated in the drop down, however now they are not getting populated. These tags "Waste" etc has been added to respective dataset and these dataset have been shared with the required group.

So if any one is facing similar problem, please let us know if they is work around. I am attaching screen shot of the same. #hub‌#tag‌#hub page‌

Re: Tag based Query is not working

Anonymous User — Tue, 21 Jan 2020 13:09:44 GMT

We should have a fix for this coming out tomorrow. Apologies for the inconvenience

Re: Tag based Query is not working

Hicks_Lindsay — Tue, 28 Jan 2020 17:49:16 GMT

Has this issue been resolved? I am having the same problem.

Re: Tag based Query is not working

Anonymous User — Tue, 28 Jan 2020 17:57:24 GMT

apologies - we found follow-up issues that should be resolved after our release today

Re: Tag based Query is not working

Anonymous User — Tue, 28 Jan 2020 21:32:09 GMT

Our release just went out - please give it a try now!

Re: Tag based Query is not working

Tim-Woodfield — Mon, 09 Mar 2020 17:26:19 GMT

His this fix been rolled out? I am working on a hub site and our tags are not showing up. We can see other random, generic tags when we start typing but none of the unique tags in our data.

Re: Tag based Query is not working

Anonymous User — Fri, 13 Mar 2020 15:53:16 GMT

Hi Timothy,

Yes the fix was rolled out for this late January. You're not able to find your tags at all? I ask because the card should search for all tags across ArcGIS Online to allow you to support our customers who link to content outside of their organization. That said, you should still be able to find your unique tags. Can you post a link to your site?

Thanks,

Patrick

Re: Tag based Query is not working

DezsoLovicsek — Wed, 15 Apr 2020 16:21:35 GMT

Hello all,

I seem to still be having the same issue as OP when trying to define the tag query. Tags that are used in our Hub site's content library are not showing up in the picklist, but tags that we have never used appear as results. Any suggestions for workarounds?

Also, I was wondering if it is possible to query for multiple tags using the category tool? I would want to return results matching both tag1 and tag2. I found a GeoNet post from 2019 that suggests a workaround, but whenever I enter type anything in the Tag Query box, the text disappears as soon as I click anywhere else on the page.

Thanks in advance!

-DL

Re: Tag based Query is not working

AshleyHayes2 — Fri, 29 May 2020 21:48:33 GMT

I am in the same situation as Dezso:

1) My tags are not available, but tags that I have never used appear.

2) I would also like to query based on multiple tags where both tags are matched.

Re: Tag based Query is not working

ThomasHervey1 — Tue, 02 Jun 2020 01:22:48 GMT

Hi Ashley Hayes‌, there's a chance that the tags that are appearing are coming from your organization. However, you can email me at thervey@esri.com and would be happy to look into this further. As far as querying based on multiple tags, this is currently not supported since our search engine gives results for any matching tags. This is an enhancement we are considering.

Re: Tag based Query is not working

Anonymous User — Thu, 23 Jul 2020 19:31:15 GMT

I am having this same issue, although I am creating my site through Portal not ArcGIS Online. I have created unique tags but nothing shows up. Am I missing something obvious?

Re: Tag based Query is not working

ThomasHervey1 — Wed, 05 Aug 2020 02:37:56 GMT

Hi Lisa,

I'm sorry to hear you're having issues. You should be able to see autosuggestions when you type. Are you able to get any results when you add a single tag? I would suggest that you test by adding a tag query for a single item that appears in your site's search results. Sites created on Portal support tag queries just like Hub sites.

Re: Tag based Query is not working

DonaldKillorn — Thu, 03 Sep 2020 19:28:24 GMT

I am having the same issue. None of my tags or categories are showing up in the category card settings on my Hub site. Are there any updates on this?

Re: Tag based Query is not working

AdamCottrell — Thu, 03 Sep 2020 19:45:56 GMT

I, too, am having the same issue as Donald. I have tags on items and I have created organization categories but none of these are showing up when I am trying use them for Gallery Cards or Category Cards. Am I missing a step somewhere that allows Hub Site to see these? I also added categories in Groups but this does not seem to work either.

Thank you in advance

Re: Tag based Query is not working

ThomasHervey1 — Thu, 03 Sep 2020 22:17:38 GMT

Hi Donald Killorn and Adam Cottrell‌,

We have found an issue but a fix should be rolling out later on today.

Thanks,

Thomas

Re: Tag based Query is not working

AdamCottrell — Thu, 03 Sep 2020 22:28:54 GMT

Thank you Thomas. I was able to delete the default text (ex. Agriculture) and add my tag/category text. After hitting save, it worked but, yes, having the drop down and/or predictive texting is beneficial!

Re: Tag based Query is not working

ThomasHervey1 — Fri, 04 Sep 2020 14:18:48 GMT

The fix is out. Please let me know if you are still experiencing issues.

Re: Tag based Query is not working

AdamCottrell — Fri, 04 Sep 2020 15:21:31 GMT

Yes, I am now seeing the tags and categorized names. Thank you!

Re: Tag based Query is not working

jp503 — Fri, 05 Mar 2021 22:49:14 GMT

Hi all, I'm still having this issue. Even though I have tagged items within my organization with this tag, the tag does not come up in auto suggestions.

Could a feature be added that allows you to put in a tag that doesn't exist, which would then create it? I get that the auto suggestion is created for ease of use/to limit misspellings, but it sounds like it would be a lot simpler to allow people custom tags in addition to the auto suggestion. Thanks!

Re: Tag based Query is not working

meganfraser — Fri, 16 Jul 2021 12:58:17 GMT

I am currently having the same issue -- as I build out my Hub site and attempt to use category cards, none of my tags are appearing but other tag options are; however I have been successfully using this Hub site for several months (with category cards) and have not encountered this issue until this week. I have ensured that the content is shared with my Hub application and the appropriate groups, with correct tags to match.

Is there an update that I'm missing? Thanks!