topic Re: The hub ignores changes in preview in ArcGIS Hub Questions

The hub ignores changes in preview

ThomasGoodridge — Thu, 18 Apr 2024 13:55:36 GMT

I made an aerial photography page for one site and the banner only shows up when editing, and not when published

In another site, when I click the home tab, everything reverts to an older state

This then undoes all the other pages, too

Re: The hub ignores changes in preview

KlaraSchmitt — Thu, 18 Apr 2024 14:08:45 GMT

Hi @ThomasGoodridge,

It might be that your browser is caching the layout. You could try clearing the cache for your browser or opening the published site a private browsing window to see if the problem persists.

Re: The hub ignores changes in preview

ThomasGoodridge — Thu, 18 Apr 2024 14:28:40 GMT

Other people are seeing the same things on there computer, too

Re: The hub ignores changes in preview

KlaraSchmitt — Thu, 18 Apr 2024 14:45:41 GMT

Is it possible you aren't the only person editing the page? If someone else had a older copy of the site open in their browser and clicked save, they'd be over-writing your changes. (I inadvertently did that to a colleague once; I felt so bad.)

If you are the only one editing and the following steps do not work for you, I would open a Support issue.

1. Change banner image in layout editor
2. Save changes
2. Preview draft (confirm it is to your liking or share with others for review)
3. Return to editor
4. Publish draft
5. See banner updated on published (live) site

Re: The hub ignores changes in preview

ThomasGoodridge — Thu, 18 Apr 2024 20:09:17 GMT

Those steps worked, thank you!

Re: The hub ignores changes in preview

ThomasGoodridge — Fri, 19 Apr 2024 17:02:54 GMT

So the actual problem turned out to be that I thought I the publish button published the whole site, turns out it just publishes the page your currently on