topic Re: 'Error Loading Survey' in Public Hub Site in ArcGIS Hub Questions

'Error Loading Survey' in Public Hub Site

Veronicampbell — Fri, 22 Sep 2023 19:27:07 GMT

I created a hub site and added a survey made in Survey123, both are set to Public, however when I'm signed out of my account I cannot view the survey. An error message shows up "Error Loading Survey" "We received an error loading this survey, select below to open directly". Clicking the button doesn't bring you to the survey. I've tried adjusting the privacy settings for the feature layers that are automatically created with the survey, but this didn't help.

Re: 'Error Loading Survey' in Public Hub Site

JessicaLott_Dymaptic — Thu, 28 Sep 2023 15:01:20 GMT

Hello Veronica,

Did you get this resolved?

When you are not logged in, does your survey123 open in your browser with it's direct link outside of your Hub Site?

Re: 'Error Loading Survey' in Public Hub Site

Veronicampbell — Thu, 28 Sep 2023 15:59:41 GMT

Hello, no I haven't been able to fix the issue. I even tried recreating the survey. I used the survey widget within my hub, so if someone is logged in, they can enter their information within the same page.

Re: 'Error Loading Survey' in Public Hub Site

Veronicampbell — Thu, 21 Dec 2023 01:54:46 GMT

**Update - The issue was fixed by logging into Survey123 Connect, going to 'Analyze survey' under Tools, and updating the XLSForm Template.