topic Re: Orphaned Content -- Application listed does not exist even after forced refresh in ArcGIS Hub Questions

Orphaned Content -- Application listed does not exist even after forced refresh

John_Spence — Fri, 15 Jul 2022 14:26:31 GMT

I have an odd one folks that has had me pulling my hair out. My site is displaying content that no longer exists (and I have searched the entire org to verify).

Go to https://data.bellevuewa.gov
Search "multi-family" and hit enter
Results will show an app named "Bellevue Permits Multi-Family, Apartment and Condo Projects"
Click on the app...dead link.

To correct the issue, I deleted the original content, forced the content update (3-dots Check for Updates), I recreated a similar application and name, etc...etc. As it failed in all cases, a support ticket has been opened (see below).

Support ticket - #03105978

Re: Orphaned Content -- Application listed does not exist even after forced refresh

HenryLindemann — Fri, 15 Jul 2022 15:24:51 GMT

Hi @John_Spence it looks to me like your hit is coming from the https://hub.arcgis.com/arcgis hub

There it is still referencing the app try login into the hub link itself and update\delete it from there.

Kind Regards

Henry

Re: Orphaned Content -- Application listed does not exist even after forced refresh

John_Spence — Fri, 15 Jul 2022 18:05:27 GMT

That's interesting...I'll give it a whirl.

Re: Orphaned Content -- Application listed does not exist even after forced refresh

John_Spence — Fri, 15 Jul 2022 18:29:03 GMT

@HenryLindemann
From the hub address, no joy can be found. It does not even list.

Re: Orphaned Content -- Application listed does not exist even after forced refresh

John_Spence — Mon, 18 Jul 2022 14:42:15 GMT

Good morning @HenryLindemann,

I dug into this a bit more. The URL is trying to get to this itemID = 5b879b1edd9a478b9ddbc5cbf673d9cc, but it does not exist in ArcGIS Online.