topic Re: CSV documents no longer opening since update? in ArcGIS Hub Questions

CSV documents no longer opening since update?

Daniel_Hardwick — Wed, 26 May 2021 14:56:42 GMT

Since the update to Hub we have noticed that we can't open any CSV documents?

I noticed this when I uploaded two documents today, both appeared on the Hub site as per usual, one was a CSV and one was a PDF. The PDF works fine when opening, but the CSV just hangs. The page looks like it's trying to load as you can slightly see a side bar to the left, but it hangs then eventually the page times out.

I have tried opening new and old CSV files, to check it was not just an issue with this particular CSV, and it is the same for all. It's like CSV's can't be viewed any more within Hub?

Anyone else had this issue?

Thanks

Re: CSV documents no longer opening since update?

TomWayson — Wed, 26 May 2021 15:03:15 GMT

Thank you for reporting this @Daniel_Hardwick. I'm sorry you're having this problem.

Are you able to provide a link to a CSV dataset that doesn't work?

Re: CSV documents no longer opening since update?

Daniel_Hardwick — Wed, 26 May 2021 15:05:23 GMT

Hi Tom, thanks for the response.

Here are a couple:

Middlesbrough Council Open Data : Spending Over 500 - March 2021 : Spending Over 500 - March 2021 (arcgis.com)

Business Rates data (detailed) – list of properties eligible to pay Business Rates which also includes exemptions and discounts - Updated May 2021 (arcgis.com)

Re: CSV documents no longer opening since update?

TomWayson — Wed, 26 May 2021 15:18:35 GMT

Thank you. I see the problem. I will respond here when we have it fixed.

Re: CSV documents no longer opening since update?

Daniel_Hardwick — Wed, 26 May 2021 15:22:58 GMT

Thanks Tom, is this an issue just within our organisation and our documents/URLs, or is this something that will affect everyone?

Re: CSV documents no longer opening since update?

TomWayson — Wed, 26 May 2021 15:54:30 GMT

It appears that it will affect others as well.

Re: CSV documents no longer opening since update?

Anonymous User — Wed, 26 May 2021 18:19:57 GMT

We've released an update that should address this issue. Let us know if you observe any further issues with CSVs rendering in the new ui.

Re: CSV documents no longer opening since update?

Daniel_Hardwick — Thu, 27 May 2021 09:05:30 GMT

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Many thanks, I have just checked a couple and all seems to be working.