topic Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID in ArcGIS Hub Questions

HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

DavidColey — Mon, 17 May 2021 13:47:20 GMT

Good morning - Since the Friday, May 14 update we cannot access our open data site at https://data-sarco.opendata.arcgis.com/ We (or I) also cannot get into HUB from our arcgis online org. The console log shows invalid certificates:

GET https://hubcdn.arcgis.com/opendata-ui/assets/assets/vendor-a700dba94ff57b3cd494889d928556c7.css net::ERR_CERT_DATE_INVALID (index):34
GET https://hubcdn.arcgis.com/opendata-ui/assets/assets/vendor-6b2e8ae55ef8b0cec447e0715f7e151d.js net::ERR_CERT_DATE_INVALID (index):78
GET https://hubcdn.arcgis.com/opendata-ui/assets/assets/opendata-ui-8e0272bc402f4126df371e2357bd834f.js net::ERR_CERT_DATE_INVALID (index):79
GET https://hubcdn.arcgis.com/opendata-ui/assets/assets/esri-loader.min-a4e7aabd633bd620073497c7ccae43f5.js net::ERR_CERT_DATE_INVALID (index):45

Thanks-

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

SydneyBohn — Mon, 17 May 2021 13:55:31 GMT

Hi @DavidColey!

The Hub team is aware of this issue and is actively working to address it. A message is currently posted to the ArcGIS Hub Status site regarding Hub Sites being unavailable: https://hubstatus.arcgis.com/

If you're in need of an official paper trail, you can also log a case with Support as we are actively tracking the issue on our side and can provide updates once we get the all clear. 🙂

Thank you for being patient with us!

Sydney Bohn
Esri Support Services

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

MarcusVDSilva — Mon, 17 May 2021 13:56:30 GMT

Good morning!

Same happening here, some cities' hubs not opening at all. Is it related to the update being deployed in may 24?

thanks

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

DavidColey — Mon, 17 May 2021 14:01:28 GMT

Hi @MarcusVDSilva It was my understanding the update occurred May 14, not May 24....

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

DavidColey — Mon, 17 May 2021 14:02:00 GMT

Great thanks @SydneyBohn

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

MarcusVDSilva — Mon, 17 May 2021 14:11:25 GMT

Hi @DavidColey I saw the date, 25 actually, in this post How ArcGIS Hub makes it simple to share engaging content (esri.com).

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

ThomasHervey1 — Mon, 17 May 2021 14:11:38 GMT

Hi @MarcusVDSilva and @DavidColey,

The site rendering issue is due to a problem accessing our CDN. Hub is working on resolving the issue as soon as possible. It is not related to the update that scheduled for May 25th.

Apologies for the inconvenience.

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

MarcusVDSilva — Mon, 17 May 2021 14:20:28 GMT

Thank you very much, @ThomasHervey1 !

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

ThomasHervey1 — Mon, 17 May 2021 14:41:38 GMT

Hi
@MarcusVDSilva @DavidColey

The issue is resolved. Hub sites are rendering correctly. Once again, apologies for the inconvenience.

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

MarcusVDSilva — Mon, 17 May 2021 14:50:55 GMT

Thank You!!!

Re: HUB and Open Data Sites Not Loading ERR_CERT_DATE_INVALID

DavidColey — Mon, 17 May 2021 14:53:43 GMT

Yep you sure did. My apologies. When I saw the maintenance banners on some of the pages on Friday I thought that included Hub because for some reason I had the 14th in my head.